Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

Philips is a global leader in health technology committed to improving lives through meaningful innovation. With a rich history and a purpose-driven culture, Philips focuses on advancing healthcare by providing cutting-edge medical solutions to hospitals and healthcare providers worldwide. The company believes in the value of every human life and strives to make quality healthcare accessible to everyone, everywhere. Operating in various segments of the health technology industry, Philips integrates advanced technology with clinical workflows to enhance patient outcomes and streamline healthcare delivery.

Within Philips, the Hospital Patient Monitoring business is dedicated to developing and supporting advanced patient monitoring solutions. These systems play a critical role in hospitals by continuously tracking vital signs and health parameters to enable timely clinical decisions. The team works collaboratively across multiple disciplines including engineering, clinical teams, sales, and service, to ensure technology implementations meet the unique needs of healthcare environments.

The Technical Consultant – Patient Monitoring, based in Alexandria or Fairfax, VA, is a field service position offering an hourly pay range of $29.00 to $45.00 with additional opportunities for overtime and incentives. This role is designed for individuals passionate about healthcare technology and eager to build hands-on expertise in deploying and supporting complex patient monitoring solutions. The consultant will be responsible for direct interaction with healthcare customers, performing onsite and remote technical support, ensuring minimal disruption to clinical workflows, and maintaining the high reliability of patient monitoring systems.

This position involves comprehensive support covering the full lifecycle of patient monitoring and IT infrastructure solutions. From installation and configuration to integration and rigorous testing, the technical consultant ensures systems function optimally within diverse clinical environments. Troubleshooting is a core component of the role, requiring strong analytical skills and the ability to diagnose issues in hardware, networks, and applications using structured methodologies. Documentation and adherence to configuration management practices are also essential to maintain consistency, share knowledge, and support scalable implementations.

The ideal candidate brings at least 2.5 years of professional experience in IT services or healthcare technology support, preferably with exposure to patient monitoring devices such as telemetry units, ventilators, and defibrillators. A foundational knowledge of IT systems, networking, and troubleshooting is required, supported by relevant certifications like CompTIA Network+, Cisco CCNA, or equivalent. An associate degree in computer science, biomedical engineering, or a related field is necessary, with a bachelor’s degree preferred.

This role demands significant travel—approximately 75% within the designated geography—with daily driving times ranging from one to four hours and occasional overnight stays as required. Flexibility to work outside standard business hours, including weekends and on-call rotations, is essential due to the critical nature of patient monitoring support. Candidates must comply with hospital credentialing requirements and be able to work safely in clinical environments, wearing required personal protective equipment.

Beyond technical acumen, Philips seeks collaborative problem solvers with strong organizational and communication skills. A disciplined approach to structured processes and a growth mindset aligned with continuous learning and exceptional customer experience are vital to succeed in this fast-paced and impactful role.

Philips promotes a hybrid working model for office-based staff but expects full-time onsite presence for field roles due to their nature. The company offers a comprehensive Total Rewards benefits package, including generous paid time off, a 401(k) plan with company match, health savings accounts with contributions, stock purchase plans, education reimbursement, and more. Philips is committed to diversity, equal employment opportunity, and maintaining a drug-free workplace. Candidates must be authorized to work in the US without sponsorship and reside within commuting distance of Alexandria or Fairfax, VA.