Tech Event Manager

The hiring company is a dynamic organization specializing in the orchestration of large-scale, complex in-person events. Known for its commitment to innovation and excellence, the company operates within the business-to-business (B2B) sector, focusing on delivering exceptional customer-hosted events that bring together thousands of participants. This company prides itself on leveraging cutting-edge event technology to enhance attendee experiences and streamline event operations. With a reputation for strategic collaboration and efficient project management, the organization is dedicated to driving success through meticulous planning and execution of events that exceed industry standards. Their team environment is collaborative and inclusive, encouraging fresh ideas and proactive problem-solving to maintain their position as leaders in event management.

The role available is a Senior Event Operations Manager specializing in event technology and operational strategy. This position is ideal for a highly motivated and extremely organized professional with at least 8 years of experience managing large-scale events of over 1,000 attendees, specifically within the B2B first-party event space. The candidate will be responsible for overseeing all aspects of event operations from the initial planning phases through to post-event follow-up, ensuring smooth execution and maximum impact. Central to this role is leading the strategy, implementation, and management of sophisticated event technology tools such as registration platforms, call for papers systems, exhibitor and content resource centers, curated agendas, meeting tools, nomination processes, and mobile applications.

The Senior Event Operations Manager will work closely with a small, focused team and various internal stakeholders to align technology needs with event goals, maintain project timelines, and track budgets effectively. Onsite management duties include oversight of technology operations such as check-in kiosks, meeting tracking, lead retrieval, and session scanning, demanding not only technical savvy but also exceptional project leadership and quality assurance capabilities. The successful candidate will develop and enforce rigorous quality assurance protocols and contingency plans to guarantee flawless event delivery.

The role also involves vendor management responsibilities, requiring the ability to collaborate with multiple technology vendors ensuring seamless integration and high-performance outcomes. Innovation is highly encouraged, with continuous efforts to identify and implement enhancements to event technology and the overall attendee experience. Analytical skills are crucial, as the candidate will utilize data-driven approaches to evaluate event success and return on investment (ROI).

Cultural fit is important; the company values a positive, creative energy within the team and seeks an individual who can build strong relationships and contribute to a forward-thinking business culture. The position requires the flexibility to travel nationally and internationally, including weekends and potential week-long stays, to support critical strategic events. Overall, this role represents an exciting opportunity to lead event operations within a premier organization that emphasizes technology, strategic collaboration, and exceptional event delivery.