Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedules
Training and development opportunities
Job Description
Our company is a well-established restaurant known for providing high-quality food and exceptional customer service. As a dynamic and growing foodservice establishment, we pride ourselves on maintaining an inviting atmosphere for our guests and a supportive work environment for our employees. We focus on upholding high standards in operational efficiency, food safety, and overall guest satisfaction, which makes us a preferred dining destination in our community.
We are seeking a dedicated and proactive Team/Crew Leader to join our team. This role is vital in ensuring smooth daily operations and maintaining our commitment to quality and service excellence. The Team/Crew Leader will perform, lead, and supervise operational duties across various stations, including fountain and frozen treats, food preparation areas, grill, drive-thru, and other service points. The ideal candidate will exhibit strong leadership qualities, excellent communication skills, and an ability to manage multiple tasks efficiently in a fast-paced restaurant environment.
Reporting directly to the Manager on Duty (MOD), this nonexempt position requires a minimum commitment of 30 hours per week, including irregular shifts, nights, weekends, and holidays. The Team/Crew Leader will be responsible for training new employees, ensuring compliance with company policies and operational standards, and maintaining hygiene and sanitation protocols. They will also lead shift meetings, manage customer and employee concerns, and assist with inventory management and stocking duties.
This role demands physical stamina and the ability to thrive in a dynamic and sometimes high-pressure setting, frequently requiring standing, bending, lifting up to 50 pounds, and exposure to varying temperatures and environments. Our Team/Crew Leader is integral to sustaining a productive work environment while inspiring team members to deliver outstanding service. If you have experience in restaurant or retail settings, along with leadership skills and a commitment to operational excellence, we encourage you to apply for this important position.
We are seeking a dedicated and proactive Team/Crew Leader to join our team. This role is vital in ensuring smooth daily operations and maintaining our commitment to quality and service excellence. The Team/Crew Leader will perform, lead, and supervise operational duties across various stations, including fountain and frozen treats, food preparation areas, grill, drive-thru, and other service points. The ideal candidate will exhibit strong leadership qualities, excellent communication skills, and an ability to manage multiple tasks efficiently in a fast-paced restaurant environment.
Reporting directly to the Manager on Duty (MOD), this nonexempt position requires a minimum commitment of 30 hours per week, including irregular shifts, nights, weekends, and holidays. The Team/Crew Leader will be responsible for training new employees, ensuring compliance with company policies and operational standards, and maintaining hygiene and sanitation protocols. They will also lead shift meetings, manage customer and employee concerns, and assist with inventory management and stocking duties.
This role demands physical stamina and the ability to thrive in a dynamic and sometimes high-pressure setting, frequently requiring standing, bending, lifting up to 50 pounds, and exposure to varying temperatures and environments. Our Team/Crew Leader is integral to sustaining a productive work environment while inspiring team members to deliver outstanding service. If you have experience in restaurant or retail settings, along with leadership skills and a commitment to operational excellence, we encourage you to apply for this important position.
Job Requirements
- Minimum of 30 hours per week availability including nights, weekends, and holidays
- Ability to perform physical tasks such as standing, bending, reaching, moving, stooping, stretching, and lifting up to 50 pounds
- Knowledge of general restaurant or retail operations
- Basic math and reading proficiency
- Effective communication skills
- Ability to follow directions and manage multiple tasks
- Demonstrated leadership and conflict-resolution capabilities
Job Qualifications
- General restaurant or retail knowledge
- Basic math and reading skills
- Effective verbal and written communication skills
- Ability to follow directions
- Multi-tasking skills
- Decision-making skills
- Leadership skills
- Time-management skills
- Conflict-resolution skills
Job Duties
- Perform, lead, and supervise station duties as assigned to meet operational standards
- Assist with new employee orientation and training
- Comply with all company policies, procedures, and operational standards
- Perform, lead, and supervise regular cleaning and sanitation duties
- Maintain regular attendance
- Lead shift meetings
- Report customer or employee complaints/issues to MOD
- Move and stock food product weighing up to 50 pounds
- Perform other job-related duties as assigned or required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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