Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Job Description
Our company is a well-established restaurant committed to delivering high-quality food and exceptional customer service. We pride ourselves on maintaining a welcoming atmosphere for our guests and a supportive work environment for our team members. As part of our continuous growth and dedication to excellence, we are seeking a motivated and experienced Team/Crew Leader to join our dynamic team. This leadership role is integral to the smooth operation of the restaurant and involves both hands-on participation and supervisory responsibilities.
The Team/Crew Leader position is a nonexempt role reporting directly to the Manager on Duty (MOD). This role requires strong leadership and operational skills to ensure that all station duties are performed efficiently and to the highest standards. The successful candidate will lead and supervise various station activities including fountain and frozen stations, food preparation, grill, switchboard, expediting, and drive-thru operations if applicable. The Team/Crew Leader will assist in orienting and training new employees, ensuring they understand company policies, procedures, and operational standards. Maintaining cleanliness and adhering to sanitation protocols are essential parts of the job to provide a safe and hygienic environment for both staff and customers.
This role demands flexibility, as it involves working a minimum of 30 hours per week with irregular hours including nights, weekends, and holidays. The ability to handle multiple tasks simultaneously, make decisions quickly, and resolve conflicts effectively is critical. Furthermore, the Team/Crew Leader will play a pivotal role in conducting shift meetings, managing customer and employee concerns, and supporting overall restaurant operations. Physical demands include continuous standing, bending, reaching, and lifting food products weighing up to 50 pounds. This position offers an excellent opportunity for those seeking growth within the restaurant industry and who thrive in a fast-paced, team-oriented setting.
The Team/Crew Leader position is a nonexempt role reporting directly to the Manager on Duty (MOD). This role requires strong leadership and operational skills to ensure that all station duties are performed efficiently and to the highest standards. The successful candidate will lead and supervise various station activities including fountain and frozen stations, food preparation, grill, switchboard, expediting, and drive-thru operations if applicable. The Team/Crew Leader will assist in orienting and training new employees, ensuring they understand company policies, procedures, and operational standards. Maintaining cleanliness and adhering to sanitation protocols are essential parts of the job to provide a safe and hygienic environment for both staff and customers.
This role demands flexibility, as it involves working a minimum of 30 hours per week with irregular hours including nights, weekends, and holidays. The ability to handle multiple tasks simultaneously, make decisions quickly, and resolve conflicts effectively is critical. Furthermore, the Team/Crew Leader will play a pivotal role in conducting shift meetings, managing customer and employee concerns, and supporting overall restaurant operations. Physical demands include continuous standing, bending, reaching, and lifting food products weighing up to 50 pounds. This position offers an excellent opportunity for those seeking growth within the restaurant industry and who thrive in a fast-paced, team-oriented setting.
Job Requirements
- Minimum of 30 hours per week availability including irregular hours, nights, weekends, and holidays
- Ability to continuously stand, bend, reach, move, stoop, stretch, and lift in a restaurant environment
- Capability to lift and move food products weighing up to 50 pounds
- Strong interpersonal and communication skills
- Ability to comply with company policies and operational standards
Job Qualifications
- General restaurant or retail knowledge
- Basic math and reading skills
- Effective verbal and written communication skills
- Ability to follow directions
- Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
Job Duties
- Perform, lead, and supervise station duties (fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) as assigned to meet operational standards
- Assist with new employee orientation and training
- Comply with all company policies, procedures, and operational standards
- Perform, lead, and supervise regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
- Regular attendance
- Lead shift meetings
- Report customer or employee complaints/issues to MOD
- Move and stock food product weighing up to 50 pounds
- Perform other job-related duties as assigned or required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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