
Job Overview
Compensation
Hourly
Range $20.00 - $27.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Paid holidays
Job Description
Wawa is a well-established convenience store and gas station chain known for delivering fresh food, quality beverages, and exceptional customer service across many locations. With a rich history of community involvement and a commitment to improving the daily lives of its customers, Wawa has earned a reputation as a go-to destination for quick, satisfying meals and friendly faces. Their innovative approach combines retail excellence with a team-focused culture aimed at fostering growth and development among associates. At Wawa, the team is more than just employees; they are part of a winning flock that powers every store's success while uplifting local communities through thoughtful service and care. This strong emphasis on teamwork, responsibility, and delivering an outstanding experience makes Wawa a rewarding place to work and grow professionally.
The Team Supervisor (TS) role at Wawa is a crucial leadership position that ensures each shift runs smoothly and that customers leave satisfied and impressed. As the senior leader on site during a shift, the Team Supervisor guides and supports the team while making strategic decisions to maintain operational efficiency. This role involves oversight of daily store activities, coaching associates to improve performance, and addressing any challenges before they impact the customer experience. Beyond managing tasks, the TS inspires the team with a positive attitude and leads by example, reinforcing the core values that make Wawa stand out in the retail sector.
The Team Supervisor plays a pivotal part in shaping the store atmosphere, promoting a culture of respect and collaboration. You will be responsible for ensuring compliance with company policies and standards while driving sales goals and quality metrics. This position offers an opportunity to develop leadership skills and gain valuable experience that can open doors to further career advancement within Wawa. The role demands energy, professionalism, and a passion for delivering smiles and memorable moments to every customer. If you are ready to lead with enthusiasm and make a tangible impact on both your team and the community, joining Wawa as a Team Supervisor is an exciting step forward in your career journey.
The Team Supervisor (TS) role at Wawa is a crucial leadership position that ensures each shift runs smoothly and that customers leave satisfied and impressed. As the senior leader on site during a shift, the Team Supervisor guides and supports the team while making strategic decisions to maintain operational efficiency. This role involves oversight of daily store activities, coaching associates to improve performance, and addressing any challenges before they impact the customer experience. Beyond managing tasks, the TS inspires the team with a positive attitude and leads by example, reinforcing the core values that make Wawa stand out in the retail sector.
The Team Supervisor plays a pivotal part in shaping the store atmosphere, promoting a culture of respect and collaboration. You will be responsible for ensuring compliance with company policies and standards while driving sales goals and quality metrics. This position offers an opportunity to develop leadership skills and gain valuable experience that can open doors to further career advancement within Wawa. The role demands energy, professionalism, and a passion for delivering smiles and memorable moments to every customer. If you are ready to lead with enthusiasm and make a tangible impact on both your team and the community, joining Wawa as a Team Supervisor is an exciting step forward in your career journey.
Job Requirements
- high school diploma or equivalent
- minimum of one year experience in retail or customer service
- ability to work flexible hours including weekends and holidays
- strong leadership and team-building skills
- excellent communication skills
- capacity to stand for extended periods during shifts
- ability to handle stressful situations calmly and effectively
Job Qualifications
- high school diploma or equivalent
- proven experience in a supervisory or leadership role
- strong communication and interpersonal skills
- ability to multitask and make decisions under pressure
- familiarity with retail operations and customer service best practices
- proficiency in basic computer and point-of-sale systems
Job Duties
- lead and manage the team during shifts
- ensure excellent customer service is delivered
- maintain store appearance and operational standards
- handle shift-related administrative tasks
- resolve customer concerns promptly
- support and coach team members to enhance performance
- enforce health and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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