Applegreen USA Welcome Centers Central Services logo

Team Members-Chick-Fil-A, Retail, Starbucks, and Burger King

Job Overview

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Employment Type

Temporary
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Flex (sick time)
Earned wage access
Employee Referral Bonus
meal discounts
flexible scheduling

Job Description

Applegreen USA is a prominent operator of over 80 travel plazas across the Northeast and Midwest regions of the United States. These travel plazas are designed to provide a comprehensive and convenient experience for travelers, offering an extensive range of services including retail options, comfortable amenities, and a variety of delicious food selections. The company partners with popular food brands such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many others to ensure a diverse culinary offering that appeals to a wide array of customers.

Applegreen is dedicated to refreshing travelers on their journeys, focusing on creating welcoming, clean, and customer-centered environments. The company's core values emphasize placing customers and communities at the heart of their operations, valuing and developing their people, and driving the business with pace, passion, and performance while embracing change and seeking new opportunities.

The role of a Team Member within Applegreen plays a critical part in delivering this customer experience. As a Non-Exempt position reporting directly to the General Manager, the Team Member operates within the Operations department and is often hired as a Seasonal Associate during the busiest times of the year, typically from April through September. Seasonal Associates enjoy valuable benefits including flex (sick time), earned wage access, employee referral bonuses, meal discounts, and flexible scheduling.

This position provides an exceptional platform for individuals seeking a dynamic, fast-paced environment with a focus on customer service, operational excellence, and teamwork. The Team Member is responsible for engaging with customers in a friendly and helpful manner, processing accurate transactions using point-of-sale (POS) systems, preparing and serving quality food items, and ensuring the overall cleanliness and organization of the facility. Team Members are expected to follow all food safety protocols and company policies rigorously and to maintain strong knowledge of the products and services offered across the plazas.

Working as a Team Member offers the chance to develop valuable skills in customer service, cash handling, food preparation, and teamwork. The role demands physical stamina, the ability to multitask, and a commitment to maintaining the high standards that Applegreen sets for its locations. This position supports a supportive work culture and rewards team members who embody the company’s core values and dedication to service excellence.

Job Requirements

  • Able to stand and walk for an extended period of time
  • frequently bend, twist, lift and carry at least 40 pounds
  • requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • available to work a flexible schedule including days, nights, weekends, and holidays
  • maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Job Qualifications

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • cash handling and customer service experience preferred

Job Duties

  • Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers)
  • operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures
  • ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
  • complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
  • stock, clean, and sanitize workstation and equipment
  • actively cross-sell and up-sell products
  • maintain a solid knowledge of products and services available in the plaza
  • follow required brand standards, food safety requirements, as well as all company policies and procedures
  • execute a variety of other tasks as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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