Team Member (UNIVERSITY AT ALBANY)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.00 - $16.25
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Work Schedule

Flexible
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Benefits

flexible schedule
Student development opportunities
Collaborative team environment
Competitive hourly pay
Campus community engagement

Job Description

Saxbys is a Philadelphia-headquartered coffee company that is expanding its footprint by opening a new cafe on the University at Albany campus. Known for its vibrant and innovative approach to the coffee industry, Saxbys goes beyond serving coffee by focusing on fostering a strong community atmosphere and providing a flexible, supportive work environment. The company prides itself on creating a culture where students can actively engage with their peers while gaining invaluable hands-on experience in food and beverage production, community leadership, and hospitality. Saxbys aims to redefine what it means to run a successful cafe by empowering an all-student team to operate their own impactful business on campus. This not only enhances the student experience but also supports their academic and personal growth.

The role of Cafe Team Member at Saxbys is a part-time position that offers a starting pay of $17.00 per hour. The role is designed for students who are eager to serve their community in a meaningful way while developing key skills in hospitality and customer service. As a vital part of the team, cafe members are expected to engage with guests warmly, manage food and beverage orders efficiently, and maintain a clean and organized environment throughout the cafe. The role demands a high level of collaboration as team members work closely with student leadership and peers to ensure the operational success of the cafe. Candidates will be immersed in an environment that values open communication, punctuality, and initiative.

In this position, you will be more than a traditional barista; responsibilities extend to community leadership and hospitality, embodying the company’s mission to "Make Life Better." The successful candidate will contribute to fostering a welcoming atmosphere where everyone feels valued and supported. Key qualities include exceptional communication skills, attention to detail, and the ability to manage guest recovery situations effectively. Physical stamina is also important as the role requires standing, walking, lifting, and occasional use of ladders or stairs. Saxbys embraces a set of core values including pride, passion, purpose, community service, detail orientation, discipline, open communication, and mutual care, which all team members are expected to uphold and promote during their employment. Working at Saxbys is an opportunity to be part of a dynamic community initiative that directly impacts campus life positively, offers professional growth opportunities, and creates a rewarding work experience for student employees.

Job Requirements

  • Able to stand, walk, and smile for extended periods
  • Able to stoop and kneel
  • Push, pull, lift or carry up to 35 lbs
  • Ascend or descend ladders, stairs, ramps

Job Qualifications

  • Exceptional communication skills
  • Previous hospitality experience preferred but not required
  • Previous food and beverage experience preferred but not required
  • Ability to remember and recall details of a complex menu and operations

Job Duties

  • Engage with cafe guests to create a culture of hospitality
  • Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
  • Effectively manage and solve guest recovery situations when they occur
  • Ensure cleanliness and organization throughout the entire cafe
  • Efficiently complete all tasks and prep as assigned by team lead and/or student cafe executive officer
  • Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere
  • Collaborate with a diverse team in a fast-paced service environment to live Saxbys mission and core values
  • Punctuality - arrive in your Saxbys uniform on time and prepared to work

Job Criteria

Experience

Entry Level (1-2 years)


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