Job Overview

briefcase

Employment Type

Seasonal
moneybag

Compensation

Hourly
Range $11.50 - $15.50
diamond

Benefits

flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K with company match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance

Job Description

Applegreen USA is a leading operator of travel plazas, managing over 80 locations across the Northeast and Midwest regions of the United States. These travel plazas function as convenient, welcoming stops for travelers, offering an extensive variety of retail and food service options. Partnering with well-known brands such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, and Starbucks, Applegreen provides a diverse and high-quality food experience that caters to the needs of different customers on the road. With a focus on convenience and comfort, Applegreen travel plazas aim to meet the needs of travelers seeking rest, nourishment, and refreshments on their journeys.

Applegreen’s mission centers on "Refreshing Travelers on their Journey," which emphasizes its commitment to exceptional service and customer experience within the bustling travel plaza environment. The company operates with a set of core values that emphasize prioritizing customers and community, valuing and developing their people, maintaining pace and passion in performance, and embracing change and new opportunities. During peak business periods, typically from April 1st to September 30th, the company hires team members as seasonal employees, providing them with flexibility, earned wage access, meal discounts, and other benefits tailored for seasonal roles. There are also full-time employment opportunities with a range of comprehensive benefits for eligible employees.

The Team Member role at Applegreen is a frontline position critical to delivering exceptional customer service and efficient operational support in travel plazas. Individuals in this role are responsible for engaging with customers in a friendly, helpful manner, ensuring cleanliness and adequate stocking of food and retail products, managing accurate payment processing via point-of-sale systems, and preparing and serving a variety of high-quality food items. This role demands a proactive approach in food safety compliance, such as proper labeling, temperature checking, and rotation of products. Team members also assist with kitchen tasks including food prepping, cooking, packaging, and cleaning to maintain standards and enhance customer satisfaction.

In addition to these core responsibilities, team members play an active role in sales by cross-selling and up-selling products and maintaining solid knowledge of available offerings in the plaza. They operate under brand standards and comply with all company policies and food safety regulations to ensure quality and consistency at every customer interaction. This position requires flexibility in scheduling, including the ability to work nights, weekends, and holidays, as well as physical stamina to stand for extended periods and lift up to 40 pounds. The role also values positive interpersonal skills, cash handling proficiency, and a dedication to maintaining excellent attendance and punctuality.

Working at Applegreen presents opportunities for career growth, education assistance, and engagement in a vibrant team culture that values passion and performance. Benefits for employees include flexible schedules, medical/dental/vision insurance, paid time off including vacation and flex days, a 401(k) plan with company matching, and additional perks such as earned wage access, employee referral bonuses, meal discounts, and pet insurance. Applegreen’s commitment to diversity, inclusion, and equal opportunity ensures a respectful and supportive workplace for all employees. Overall, this position offers an enriching work environment where individuals can thrive while contributing to the comfort and convenience of travelers across multiple states.

Job Requirements

  • Able to stand and walk for an extended period of time
  • Frequently bend, twist, lift and carry at least 40 pounds
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Available to work a flexible schedule including days, nights, weekends, and holidays
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Job Qualifications

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • Cash handling and customer service experience preferred

Job Duties

  • Consistently provide friendly customer service by engaging in positive, helpful interactions with customers
  • Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures
  • Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
  • Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
  • Stock, clean, and sanitize workstation and equipment
  • Actively cross-sell and up-sell products
  • Maintain a solid knowledge of products and services available in the plaza
  • Follow required brand standards, food safety requirements, as well as all company policies and procedures
  • Execute a variety of other tasks as assigned

Job Criteria

Experience

No experience required


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