Team Member (MOUNT SAINT MARY'S UNIVERSITY)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Employee Discounts
Paid training
supportive work environment
Opportunity for growth

Job Description

Saxbys is a dynamic coffee company headquartered in Philadelphia that has established a vibrant presence on university campuses, including Mount Saint Mary’s. Known for its commitment to creating a welcoming and community-oriented environment, Saxbys is more than just a typical cafe. At Mount Saint Mary’s, Saxbys operates a cafe where students can gain meaningful work experience in a supportive atmosphere that emphasizes collaboration, leadership, and community engagement. This part-time position offers a starting pay of $16 per hour, making it an attractive opportunity for students seeking flexible and fulfilling employment while continuing their academic pursuits.

The Cafe Team Member role at Mount Saint Mary’s is designed to provide an enriching experience that goes beyond the traditional barista duties. Individuals in this role are tasked with engaging guests by delivering exceptional hospitality, gaining hands-on experience in food and beverage production, and contributing to the operational efficiency of the cafe. Team members at Saxbys are empowered to take on leadership responsibilities, develop communication skills, and work closely with their peers to foster a positive and productive environment. This position is perfect for students interested in hospitality, community leadership, and gaining real-world business operations experience on campus.

The mission of Saxbys is to "Make Life Better" and this ethos is deeply embedded in every aspect of the cafe’s culture. Team members live by core values such as pride, passion, purpose, and community service which enrich their daily work experience. The cafe fosters a culture where students are encouraged to lead initiatives that positively impact both the cafe and the wider campus community. Through this role, team members develop a diverse skill set that includes guest engagement, hospitality management, operational coordination, and self-leadership. Additionally, the role promotes punctuality and professionalism, with a strong emphasis on teamwork and communication. Whether interacting with customers or working behind the scenes, every team member plays a crucial part in making the cafe a beloved space on campus. Joining the Saxbys team at Mount Saint Mary’s offers a unique opportunity to be part of a student-driven business that is redefining what it means to work in a campus cafe environment. This role is ideal for individuals who are driven, community-focused, and eager to develop valuable skills that will benefit their future careers.

Job Requirements

  • Able to stand, walk, and smile for extended periods
  • Able to stoop and kneel
  • Push, pull, lift or carry up to 35 lbs
  • Ascend or descend ladders, stairs, ramps

Job Qualifications

  • Exceptional communication skills
  • Previous hospitality experience preferred but not required
  • Previous food and beverage experience preferred but not required
  • Ability to remember and recall details of a complex menu and operations

Job Duties

  • Engage with cafe guests to create a culture of hospitality
  • Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
  • Effectively manage and solve guest recovery situations when they occur
  • Ensure cleanliness and organization throughout the entire cafe
  • Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer
  • Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere
  • Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values
  • Punctuality - arrive in your Saxbys uniform on time and prepared to work

Job Criteria

Experience

Entry Level (1-2 years)


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