Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Employee assistance program
401(k) Plan
Team Member bonuses

Job Description

Checkers & Rally's is a well-established fast-food restaurant chain known for its bold approach to serving delicious and fast food while prioritizing customer satisfaction. As part of the hospitality and foodservice industry, Checkers & Rally's operates numerous franchise locations nationwide, committed to delivering excellent guest experiences through its dedicated team members. With a focus on quality service, rapid food preparation, and maintaining a fun, clean, and safe environment, this company consistently aims to be the first choice for guests looking for a flavorful fast-food dining experience. Working at Checkers & Rally's means joining a dynamic team that values integrity, service, excellence, and the courage to be bold and grow.

The Corporate Field Operations team at Checkers & Rally's plays a crucial role in maintaining the high standards of guest service and operational excellence. As a team member in this role, you will be responsible for supporting franchisees, teams, and guests by promoting outstanding customer satisfaction, ensuring efficient and swift food service, and helping uphold safety and cleanliness within the restaurant. Your day-to-day responsibilities include identifying and responding to guest needs, escalating any concerns to management, and effectively cross-training in multiple positions to enhance overall operational flexibility. This role requires a high-energy individual who thrives in a fast-paced environment and is committed to embodying the company’s core values. Additionally, working at Checkers & Rally's provides opportunities for personal and career growth, with comprehensive training, development programs, and a supportive team atmosphere. The employment type encourages a flexible schedule to accommodate the needs of the restaurant and its guests, with competitive compensation where team members can get paid promptly and earn bonuses. Employees are also eligible for benefits that grow alongside their career journey with the company, including access to assistance programs and retirement savings plans.

Job Requirements

  • High school diploma or General Education Degree (GED)
  • guest service or food preparation experience
  • ability to work flexible schedules and extended hours
  • basic math skills
  • high energy and ability to thrive in fast-paced environments
  • commitment to the company’s core values
  • food safety certification preferred

Job Qualifications

  • Guest service or food preparation experience
  • basic math skills
  • ability to work flexible schedule and extended hours
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • High School Diploma or General Education Degree (GED) preferred
  • Food Safety Certification preferred

Job Duties

  • Build sales and profits by promoting guest satisfaction
  • escalate any concerns or recommendations to the General Manager
  • identify and respond to guests’ needs
  • complete cross-training and certification in multiple positions
  • adhere to policy and procedures to maximize guest and employee satisfaction
  • help ensure the restaurant is a safe, clean and fun environment for employees and guests
  • maintain high energy to support fast-paced environment

Job Criteria

Experience

Entry Level (1-2 years)


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