Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Employee assistance program (EAP)
401(k) plan eligibility after one year
Team Member bonuses
Work today and get paid tomorrow

Job Description

Checkers & Rally's is a dynamic and fast-growing fast-food restaurant franchise renowned for its commitment to delivering bold, flavorful food and exceptional guest service. With a focus on quality, speed, and an unforgettable dining experience, the company strives to be the first choice for guests across all its locations. As a member of the Corporate Field Operations team at Checkers & Rally's, you become an integral part of a culture that values integrity, excellence, and courage, all aimed at cultivating an environment where both employees and guests feel valued and satisfied.

Checkers & Rally's is more than just a fast-food restaurant; it is a thriving community dedicated to making a difference in the lives of its franchisees, team members, and guests. The company focuses on creating a safe, clean, and enjoyable atmosphere while maintaining strict adherence to policies and procedures to maximize satisfaction and operational efficiency. Working in such an environment offers opportunities to grow personally and professionally, supported by comprehensive training and development programs designed to bring out the best in every team member.

The Corporate Field Operations team plays a pivotal role in supporting the franchise system by ensuring that each restaurant operates at peak efficiency while delivering exceptional guest experiences. Employees in these roles are responsible for maintaining high safety and cleanliness standards while promoting a vibrant and energetic workplace. The role involves close collaboration with restaurant managers and staff to quickly address guest concerns, identify their needs, and promote customer satisfaction through effective communication and service excellence.

This position is ideal for individuals who thrive in a fast-paced setting and are passionate about delivering exceptional guest service. Candidates with prior guest service or food preparation experience will find this role rewarding as it challenges them to maintain high energy levels and flexibility with scheduling. The company strongly emphasizes its core values—integrity, service, excellence, and boldness—which serve as guiding principles for all employees.

Checkers & Rally's offers a competitive work environment where team members can leverage their skills and ambition to advance their careers. The organization promotes internal growth, providing pathways from entry-level positions to more advanced opportunities. Benefits such as an Employee Assistance Program available from day one and eligibility for a 401(k) plan after one year of service attest to the company’s commitment to supporting its workforce. In addition, team members have the chance to earn bonuses as a recognition of their contributions.

Overall, this position within Checkers & Rally's provides a robust platform for building a career in the food service industry while contributing meaningfully to the success of a respected brand. Aspiring candidates will find a culture that encourages continuous learning, personal growth, and the pursuit of excellence in an energetic, team-oriented environment.

Job Requirements

  • High School Diploma or General Education Degree (GED)
  • Guest service or food preparation experience
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy and ability to maintain fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • Food safety certification preferred

Job Qualifications

  • Guest service or food preparation experience
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • High School Diploma or General Education Degree (GED) - preferred
  • Food safety certified - preferred

Job Duties

  • Building sales and profits by promoting guest satisfaction
  • Escalating any concerns or recommendations to the General Manager
  • Identifying and responding to guests' needs
  • Completing cross-training and certification in multiple positions
  • Adhering to policy and procedures to maximize guest and employee satisfaction
  • Helping ensure the restaurant is a safe, clean and fun environment for employees and guests
  • Providing excellent guest service and fast, bold food

Job Criteria

Experience

Entry Level (1-2 years)


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