Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and development opportunities
Pension Plan
flexible schedule
Job Description
Fresh Dining Concepts is a leading franchisee of Focus Brands, which is the franchisor for renowned brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With multiple locations across the United States, Fresh Dining Concepts operates as a multi-brand franchise company delivering popular consumer goods primarily through food and beverage outlets. The company is recognized for its commitment to quality, customer satisfaction, and operational excellence, maintaining a strong presence in the fast-casual and quick-service restaurant markets. Fresh Dining Concepts prioritizes fostering a positive work environment where team members can thrive and contribute to the brand's ongoing success and expansion.
Within this dynamic organization, the Team Member position plays a crucial role in maintaining the high standards associated with the Jamba Juice brand. The primary responsibility of a Team Member is to deliver an exceptional customer experience while preparing and presenting Jamba Juice products according to the company's specifications. This role is vital to ensuring customer satisfaction and upholding the brand’s reputation for quality, taste, and service.
The Team Member is not only responsible for product preparation but also for maintaining the store's cleanliness and operational efficiency. Duties include executing quality store operations such as cleaning equipment, managing store supplies, and adhering to food safety and sanitation policies. Candidates in this role will operate food preparation machinery and the point-of-sale system, handle cash transactions safely, and engage with customers by offering samples and upselling products. Team Members are expected to embody Jamba Juice's core values represented by the acronyms F.I.B.E.R. and B.O.O.S.T., reflecting a commitment to excellent service, teamwork, and a positive customer environment.
Fresh Dining Concepts emphasizes compliance with health and safety regulations along with company policies, including OSHA and EPA standards, to ensure a safe workplace for employees and guests alike. The position requires consistent attendance, punctuality, and the ability to work flexible shifts. Analytical skills such as basic math and reading comprehension are essential, as is the ability to understand and follow instructions in English.
Candidates interested in this opportunity should expect a fast-paced, high-energy environment that entails physical demands such as lifting 50 pounds and working in various temperature-controlled areas. Fresh Dining Concepts supports diversity and equal employment opportunities and commits to reasonable accommodations for qualified individuals with disabilities to perform essential job functions.
Overall, the Team Member role at Fresh Dining Concepts offers an excellent entry point for those eager to build a career in the food service industry with opportunities for personal development, customer interaction, and involvement in a nationally recognized brand. This employment opportunity is perfect for motivated individuals who enjoy working in a collaborative team setting and wish to contribute to the continued growth of a leading franchisee company.
Within this dynamic organization, the Team Member position plays a crucial role in maintaining the high standards associated with the Jamba Juice brand. The primary responsibility of a Team Member is to deliver an exceptional customer experience while preparing and presenting Jamba Juice products according to the company's specifications. This role is vital to ensuring customer satisfaction and upholding the brand’s reputation for quality, taste, and service.
The Team Member is not only responsible for product preparation but also for maintaining the store's cleanliness and operational efficiency. Duties include executing quality store operations such as cleaning equipment, managing store supplies, and adhering to food safety and sanitation policies. Candidates in this role will operate food preparation machinery and the point-of-sale system, handle cash transactions safely, and engage with customers by offering samples and upselling products. Team Members are expected to embody Jamba Juice's core values represented by the acronyms F.I.B.E.R. and B.O.O.S.T., reflecting a commitment to excellent service, teamwork, and a positive customer environment.
Fresh Dining Concepts emphasizes compliance with health and safety regulations along with company policies, including OSHA and EPA standards, to ensure a safe workplace for employees and guests alike. The position requires consistent attendance, punctuality, and the ability to work flexible shifts. Analytical skills such as basic math and reading comprehension are essential, as is the ability to understand and follow instructions in English.
Candidates interested in this opportunity should expect a fast-paced, high-energy environment that entails physical demands such as lifting 50 pounds and working in various temperature-controlled areas. Fresh Dining Concepts supports diversity and equal employment opportunities and commits to reasonable accommodations for qualified individuals with disabilities to perform essential job functions.
Overall, the Team Member role at Fresh Dining Concepts offers an excellent entry point for those eager to build a career in the food service industry with opportunities for personal development, customer interaction, and involvement in a nationally recognized brand. This employment opportunity is perfect for motivated individuals who enjoy working in a collaborative team setting and wish to contribute to the continued growth of a leading franchisee company.
Job Requirements
- minimum of 16 years old
- ability to lift 50+ pounds
- ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system, guests, staff
- work with agility
- occasional long hours within the state and federal applicable laws
- ability to write simple correspondence in English
- ability to effectively share information in one-on-one and/or small group settings to guests and other employees who only speak English
- ability to move freely throughout the store, including in walk-in refrigerator and freezers with temperatures ranging from 40°F – 10°F
- ability to test products by taste, color, and smell
- compliance with all health and sanitation laws and regulations
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills, including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- high school diploma, attending school or commensurable experience preferred
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
- background in nutrition highly desirable
Job Duties
- deliver the ultimate customer service experience and impressions of the Jamba brand
- responsible for customer product and service standards
- follow all company operations policies and procedures
- responsible for delivering an exceptional customer in store experience by embodying the brand core values (F.I.B.E.R. and B.O.O.S.T.) at all times
- execute quality store operations such as cleaning blenders, small wares, merchandise and store facilities as necessary
- operate food preparation machinery (per age requirements)
- stock all supplies
- respond to directions in an accurate and timely manner
- adhere to all Jamba food, safety and security guidelines while respecting Jamba property
- master station operations of the store
- successfully complete the Jamba store and company policy trainings
- consistently make and serve all Jamba products to specifications
- follow health, safety and sanitation guidelines for all products
- execute proper portion control with all ingredients
- assertively and professionally suggest and upsell to increase the company’s profitability and check average
- operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene/appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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