Team Member - Experienced FOH/Server

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $20.00
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Work Schedule

Flexible
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Benefits

employee discount
flexible schedule
Food provided
Paid sick time
Paid Time Off
Paid training

Job Description

Eastcut is a vibrant and welcoming restaurant known for its commitment to delivering exceptional guest experiences through a team-oriented and compassionate environment. Located in a lively neighborhood, Eastcut emphasizes not only high-quality food and beverages but also a welcoming atmosphere that encourages both guests and employees to feel valued and appreciated. This establishment thrives on creating memorable dining experiences by fostering a culture of smiling hospitality, teamwork, and continuous learning. Whether you are enjoying a meal or working behind the scenes, Eastcut promises a dynamic environment where hard work and enthusiasm are recognized and rewarded. The restaurant is currently hiring full-time team members who are eager to contribute to this positive culture and develop their skills in the hospitality industry. The position offers competitive pay ranging from $15.00 to $20.00 per hour, inclusive of tips, making it an attractive opportunity for individuals seeking a fulfilling and financially rewarding job.

The Team Member role at Eastcut is critical to maintaining the highest standards of guest service and operational excellence. Team Members with a Guest Experience Focus act as the face of the restaurant, ensuring every guest feels welcomed and receives five-star treatment. This role is multifaceted, encompassing tasks such as monitoring the point of sale system, organizing and delivering orders accurately, beverage preparation and service, food-running, cleaning, and supporting inventory management. The work environment encourages collaboration with managers and coworkers, providing ongoing training and opportunities to cross-train in various positions within the restaurant. This promotes professional growth and skill diversification, essential for those wishing to advance within the hospitality sector. Eastcut values attributes like a positive attitude, coach-ability, and a dedication to learning which are vital for success in this role. The team-oriented culture means new employees will find support and motivation while challenging themselves to take on more responsibility. This role requires an individual who is detail-oriented, self-motivated, and capable of thriving in fast-paced settings while maintaining quality and consistency. Moreover, the physical demands of the job include the ability to lift up to 50 pounds occasionally, stand for extended periods, and work in varying temperature environments. Individuals aged 18 and over, compliant with North Carolina ABC laws for serving alcohol, will find this a rewarding and enriching career opportunity. Eastcut’s commitment to employee well-being is evident through benefits such as paid time off, parental leave, employee dining programs, competitive wages, and access to healthcare reimbursement programs for full-time staff. The restaurant also respects and encourages applications from people with criminal records, demonstrating its inclusive hiring practices. Joining Eastcut means becoming part of a vibrant team that prioritizes hospitality, continuous improvement, and a fun working environment where employees are inspired to grow and succeed.

Job Requirements

  • 1-3 years previous hospitality experience
  • ability to learn in all aspects of operation
  • ability to showcase smiling hospitality and inspire other Team Members to do the same
  • ability to challenge yourself, ask questions, work hard, and grow
  • must be self-motivated and detail-oriented
  • ability to occasionally lift 50lbs, bend, squat, and stand for extended periods of time
  • ability to interact with guests on a regular basis
  • ability to be regularly present for scheduled shifts
  • ability to occasionally work in hot or cold environments for extended periods of time
  • must be 18 years or older (NC ABC laws for serving beer and wine)

Job Qualifications

  • 1-3 years previous hospitality experience
  • ability to learn in all aspects of operation
  • ability to showcase smiling hospitality and inspire other Team Members to do the same
  • ability to challenge yourself, ask questions, work hard, and grow
  • must be self-motivated and detail-oriented
  • ability to interact with guests on a regular basis
  • must be 18 years or older (NC ABC laws for serving beer and wine)

Job Duties

  • practice the Eastcut way
  • contribute to a fun and compassionate environment for all Team Members
  • master our system to organize orders and deliver consistently correct orders to guests
  • master beverage service operations
  • maintain highest quality standards in food production
  • maintain highest standards of food safety
  • aid managers in inventory management, unloading, and stocking
  • practice smiling hospitality and inspire your fellow Team Members to do the same
  • challenge yourself, reach for more responsibility, and ask questions
  • participate in on-going training and cross-train in other positions
  • maintain cleanliness in all areas of the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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