Team Member - Dunkin, Subway'

Applegreen US is a prominent operator of over 100 travel plazas located across the Northeast and Midwest regions of the United States. These plazas serve as convenient and comfortable stopping points for travelers, offering a diverse range of retail and dining options. Applegreen partners with several premium and well-known brands such as Chick-fil-A, Dunkin', Panda Express, Panera, Popeyes, Shake Shack, and Starbucks, among others. Each travel plaza is designed to provide a welcoming environment that caters to the needs of travelers by combining convenience, quality food, and retail accessibility all under one roof. With such a vast network, Applegreen US has established itself as a leader in the travel plaza industry, committed to maintaining high standards of customer service, quality, and community engagement.

The role of Team Member at Applegreen US is essential to the smooth operation of these travel plazas. This position plays a vital role in delivering exceptional customer service, ensuring a clean and safe environment, and supporting the diverse food and retail offerings available to travelers. Employed in the Operations department with a non-exempt status, the Team Member reports directly to the General Manager. Positions are offered as seasonal associates, typically hired during the busiest periods from April 1st through September 30th, which allows for flexibility with part-time and full-time roles and varied shift options. This role is ideal for individuals who thrive in fast-paced and dynamic work environments and who take pride in contributing to a superior customer experience.

As part of the Applegreen US team, Team Members benefit from a supportive work culture centered around the company’s core values. These values emphasize putting customers and communities first, valuing and developing team members, and encouraging a culture driven by pace, passion, performance, and the willingness to embrace change. Seasonal Team Members are provided with attractive benefits such as flexible sick time (Flex), meal discounts, earned wage access, and referral bonuses, all designed to enhance their employment experience.

In this role, Team Members act as the frontline ambassadors to travelers, consistently delivering friendly and helpful service. They operate point-of-sale systems to accurately process payments, handle food preparation and safety diligently, and maintain the cleanliness and stocking of their workstations. Additionally, Team Members engage proactively in cross-selling and up-selling products, demonstrating solid product knowledge, and adhering strictly to brand standards and company policies. The role requires excellent interpersonal skills and the ability to work effectively both independently and as part of a team. Maintaining food safety procedures and company guidelines is paramount to ensure a quality experience for every visitor to the travel plaza.

Overall, the Team Member position at Applegreen US offers a rewarding opportunity to be part of a leading travel plaza operator, providing critical services that enhance travel experiences for thousands of customers daily. With a commitment to employee development and community connection, this role offers both personal growth and the chance to work for a company that values diversity, inclusion, and a drug-free workplace environment.