
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.25
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible Time Off
401(k) with Company Match
paid life insurance
Employee stock purchase plan
flexible spending accounts
voluntary benefits
Free Shift Meals
Career advancement opportunities
educational benefits
perks and discounts
Employee assistance program
Daily Pay
Team member appreciation events
Job Description
Portillo's is a well-established restaurant chain renowned for its commitment to creating memorable dining experiences that blend family values, great food, and a lively environment. Founded with a passion for exceptional service and quality, Portillo's has grown to become a favorite destination for guests who appreciate authentic, made-to-order meals, including their famous Italian Beef, Burgers, and Hot Dogs. The company culture emphasizes Family, Greatness, Energy, and Fun, fostering an atmosphere where team members are valued as family and encouraged to bring their unique energy and enthusiasm to work. Portillo's operates multiple locations with a welcoming environment that prioritizes guest satisfaction and a high standard of hospitality.
The team member position at Portillo's invites individuals to join a dedicated and vibrant team where the primary role is to create outstanding customer experiences. This role includes greeting guests with a warm smile, efficiently taking their orders and payments, and ensuring timely and accurate food delivery, both inside the restaurant and through drive-up service. Additionally, team members may handle phone and catering orders designed to assist customers in planning their special events, reinforcing Portillo's dedication to personalized service. The position also involves preparing food items such as Italian Beef, Burgers, Hot Dogs, Fries, and fresh salads adhering strictly to Portillo's high-quality standards and sanitation practices.
Team members will play a crucial role in maintaining a clean, organized, and safe workspace, working closely with recipes and quality guidelines to ensure consistency in food preparation. This job offers a competitive hourly pay rate of $15.25 with additional incentives such as extra pay for late-night hours, working in cold weather, and holiday shifts. Portillo's supports team members with flexible schedules, free shift meals, career advancement opportunities, educational benefits, and a variety of perks including discounts on entertainment and gym memberships. Furthermore, full-time employees enjoy a comprehensive benefits package that includes multiple health insurance options, a flexible time off program, 401(k) with company match, paid life insurance, employee stock purchase plan, flexible spending accounts, and voluntary benefits such as pet insurance and identity theft protection.
Portillo's actively encourages military veterans to apply, reflecting its inclusive and supportive work environment. The company is committed to employee growth and satisfaction, with monthly team member appreciation events celebrating the contributions of the staff. This role is perfect for individuals who thrive in a team-oriented environment and are passionate about delivering exceptional service while upholding the brand's reputation for quality and fun. Joining Portillo's means becoming part of a family that values each member's role in creating joyous, memorable moments for guests of all ages.
The team member position at Portillo's invites individuals to join a dedicated and vibrant team where the primary role is to create outstanding customer experiences. This role includes greeting guests with a warm smile, efficiently taking their orders and payments, and ensuring timely and accurate food delivery, both inside the restaurant and through drive-up service. Additionally, team members may handle phone and catering orders designed to assist customers in planning their special events, reinforcing Portillo's dedication to personalized service. The position also involves preparing food items such as Italian Beef, Burgers, Hot Dogs, Fries, and fresh salads adhering strictly to Portillo's high-quality standards and sanitation practices.
Team members will play a crucial role in maintaining a clean, organized, and safe workspace, working closely with recipes and quality guidelines to ensure consistency in food preparation. This job offers a competitive hourly pay rate of $15.25 with additional incentives such as extra pay for late-night hours, working in cold weather, and holiday shifts. Portillo's supports team members with flexible schedules, free shift meals, career advancement opportunities, educational benefits, and a variety of perks including discounts on entertainment and gym memberships. Furthermore, full-time employees enjoy a comprehensive benefits package that includes multiple health insurance options, a flexible time off program, 401(k) with company match, paid life insurance, employee stock purchase plan, flexible spending accounts, and voluntary benefits such as pet insurance and identity theft protection.
Portillo's actively encourages military veterans to apply, reflecting its inclusive and supportive work environment. The company is committed to employee growth and satisfaction, with monthly team member appreciation events celebrating the contributions of the staff. This role is perfect for individuals who thrive in a team-oriented environment and are passionate about delivering exceptional service while upholding the brand's reputation for quality and fun. Joining Portillo's means becoming part of a family that values each member's role in creating joyous, memorable moments for guests of all ages.
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including nights, weekends, and holidays
- Must be able to stand for extended periods
- Strong customer service and communication skills
- Ability to follow recipes and food preparation guidelines
- Maintain a clean and sanitary work environment
- Must pass any applicable background checks and drug screening
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service preferred but not required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for order processing
- Flexibility to work various shifts including evenings, weekends, and holidays
- Ability to stand for extended periods
Job Duties
- Greet our guests with a smile, quickly and accurately take their order and payment
- Take phone orders or catering orders to help our guests plan their special events
- Give out completed orders to guests by calling out numbers with a rhyme
- Prepare food to our high-quality standards and maintain a clean and sanitary workspace
- Cook food to order such as Italian Beef, Burgers, Hot Dogs, Fries, and much more following provided recipes and Portillo's standards
- Ensure proper sanitation practices are in place
- Follow recipes provided to create fresh, made-to-order salads and maintain a clean workspace
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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