Team Member - $13/hr.

Portillo's is a well-established restaurant chain renowned for delivering exceptional dining experiences rooted in strong values such as Family, Greatness, Energy, and Fun. Established with the goal of igniting the senses through unrivaled food and memorable customer experiences, Portillo's has grown into a beloved brand that emphasizes creating lifelong memories for every guest. The company prides itself on fostering a warm and welcoming atmosphere not only for customers but also for its team members, whom they regard as part of the Portillo's family. The restaurant specializes in classic American fare including Italian Beef, Burgers, Hot Dogs, Fries, and fresh, made-to-order salads, all crafted with high-quality standards and care.

This job opportunity at Portillo's is designed for energetic, friendly team members who enjoy engaging with customers and adding that special ingredient of hospitality to every interaction. The role involves greeting guests with a smile, taking their orders and payments both quickly and accurately, and assisting with phone and catering orders that help customers plan their special events. Ideal candidates will have flexible availability and enthusiasm for working in both indoor and outdoor environments, as positions are available inside the restaurant and at drive-up locations. Employees will also be responsible for the preparation and cooking of food following Portillo's recipes and standards to ensure high-quality and safe food service. Maintaining a clean and sanitary workspace is essential to upholding the brand's reputation for excellence.

The compensation for this role starts at $13 per hour, with additional premium pay after 11 pm, during extreme cold outdoor work conditions, and on holidays. Portillo's rewards its employees with many benefits including flexible scheduling, free shift meals, career advancement opportunities, educational benefits, and access to various employee discounts and perks. The restaurant also offers counseling and support programs such as an Employee Assistance Program, plus the innovative option of daily pay for funds accessibility. Full-time employees working 30 hours or more per week gain eligibility for an enhanced benefits package featuring multiple health insurance options, dental and vision plans, paid life insurance, a 401(k) plan with company matching, stock purchase options, and additional voluntary benefits. Military veterans are particularly encouraged to apply, highlighting Portillo's commitment to diversity and inclusion.

This role is perfect for individuals who enjoy working in a vivacious, team-oriented environment where customer service and food quality are paramount. Whether interacting directly with guests or preparing fresh menu items behind the scenes, team members contribute to the overall brand promise of delivering friendly service and delicious, hand-crafted offerings. As part of one of the leading fast casual dining establishments, employees can develop valuable skills, work with a supportive team, and participate in a positive workplace culture that values each member and their contributions. The job is a blend of hands-on food service, customer relations, and teamwork that makes every workday dynamic and enjoyable.