Team Member (DFP)

Lancaster, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $20.00 - $21.00

Work Schedule

Flexible

Day Shifts

Night Shifts

Benefits

competitive pay

flexible scheduling

Training and Development

Employee Discounts

performance bonuses

supportive work environment

Career advancement opportunities

Job Description

BLAZE Pizza is a fast-casual restaurant chain renowned for its artisan-style pizzas served in a fast, fun, and friendly atmosphere. Operated across multiple locations, BLAZE Pizza emphasizes a customer-centric dining experience that combines high-quality ingredients with speedy service. The chain is well-known for encouraging lively and engaging interactions between team members and guests, all while maintaining operational efficiency and consistent delivery of great food and service. Employees at BLAZE Pizza are trained to uphold the principles of BLAZE Service — which focuses on big friendly smiles, lively fun interactions, always saying "yes" to guest requests, fast service, and exceeding guest expectations. The work environment is dynamic, fast-paced, and supportive, providing an excellent training ground for individuals seeking a role in hospitality and customer service. This position offers an hourly wage between $20.00 and $21.00, reflecting the company’s commitment to competitive compensation for front-line team members. Employment is typically part-time or full-time, with flexible scheduling to accommodate varying availabilities.

The Team Member role at BLAZE Pizza is integral to the restaurant's success. It involves performing specific, assigned tasks across various stations with accuracy, productivity, and neatness. The position is ideal for energetic, friendly individuals who enjoy fast-paced environments and take pride in delivering excellent customer service. As a Team Member, your primary responsibility is to provide guests with the signature BLAZE Service experience that sets the brand apart. This includes maintaining a welcoming and lively atmosphere, engaging positively with guests, and accommodating special requests promptly and cheerfully. Team Members also follow a structured training program that equips them with the necessary skills and knowledge to perform their roles effectively, while continually seeking guidance to improve. The role requires understanding the impact each task has on guests, co-workers, and overall operations to contribute meaningfully to the restaurant's goals. Team Members support management decisions and work collaboratively to meet performance expectations consistently, ensuring a smooth and positive dining experience for every guest. Physical demands include standing for long periods, bending, stooping, and safely lifting moderate weights. Candidates must have reliable transportation and communication means to ensure punctuality and consistent attendance. Flexibility in working hours, including opening and closing shifts, is essential. Overall, the role offers an excellent opportunity to develop key skills in customer service, teamwork, problem-solving, and operational awareness within a thriving and supportive restaurant environment.

Job Requirements

Must be a minimum of 16 years of age
must have reliable transportation to work
must have telephone or other reliable method of communicating with the restaurant
must be able and willing to work flexible hours, including opening and closing shifts
ability to work with others as a team
ability to comfortably interact with all guests
ability to look at the restaurant operations from a guest's point of view
ability to meet performance standards for assigned tasks and duties
ability to take initiative
ability to solve problems
able to stand for long periods of time
able to bend and stoop
able to work around heat
able to work around others in close quarters
able to lift 50-75 lbs. comfortably

Job Qualifications

Good verbal and written communication skills
capable of communicating effectively with restaurant management, guests, and co-workers
bi-lingual skills are a plus

Job Duties

Works assigned stations accurately, productively, and neatly
consistently provides fast, fun, and friendly BLAZE service by displaying big friendly smiles, lively fun interactions, always saying 'yes' to guest requests, going fast, and exceeding expectations
follows the steps outlined in the Blaze Training Program to learn new skills, duties, and responsibilities
communicates to immediate supervisor when additional training guidance and practice is needed
understands how each job responsibility impacts guests, employees, and overall restaurant operations
contributes to the restaurant's success by accomplishing expected work during each shift consistently
supports the goals, decisions, and directives of restaurant management and is not insubordinate
follows all company guidelines for food and cash controls and cost control guidelines to maintain and minimize restaurant costs
properly uses all products, supplies, and equipment