Dave's Hot Chicken logo

Team Member (DFC)

Job Overview

briefcase

Employment Type

Part-time
moneybag

Compensation

Hourly
Range $20.00 - $21.00
clock

Work Schedule

Weekend Shifts
Split Shifts
Night Shifts
diamond

Benefits

flexible schedule
Employee Discounts
Training and Development
Opportunities for advancement
Team-oriented work environment

Job Description

DHC is a well-established fast-food restaurant chain known for its commitment to quality food and outstanding guest service. With numerous locations, DHC prides itself on creating an exceptional customer experience by combining fast service with a welcoming environment. The company embraces teamwork, accountability, and continuous training to ensure every team member contributes meaningfully to the overall success of the restaurant. As a leader in the quick-service restaurant industry, DHC prioritizes employee growth and strives to maintain an energetic, productive workplace where every individual feels valued and motivated.

The Team Member role at DHC is an entry-level position designed to integrate enthusiastic individuals into the fast-paced restaurant environment. This role involves multiple responsibilities ranging from guest service to food preparation, cleanliness, and teamwork. As a Team Member, you will be expected to engage actively with guests by greeting them warmly, taking orders, and serving food and beverages with a positive, helpful attitude. You will also play a key role in ensuring that the restaurant remains clean and well-maintained, including tasks such as clearing tables, mopping floors, and sanitizing kitchen equipment.

The position offers a comprehensive learning experience through the DHC Training Program, which equips team members with new skills and detailed job duties to foster personal and professional growth. Employees will be working closely with supervisors and fellow teammates to maintain smooth operations and uphold safety and quality standards. An essential part of the role is understanding the impact of each task on overall restaurant operations and customer satisfaction.

Flexibility is crucial since shifts may occur during nights, weekends, holidays, and other variable hours aligned with restaurant needs. Team Members must maintain a neat, uniformed appearance adhering to DHC's uniform policy and possess the physical ability to stand for long periods, lift weights up to 75 pounds, and work efficiently in busy, high-heat environments. Effective communication skills are vital to cooperate with the management team and resolve any guest concerns professionally and calmly.

Overall, this position is perfect for individuals seeking to enter the food service industry with opportunities to learn, grow, and contribute to an engaging team-oriented atmosphere. The employment type is typically part-time, ideal for current students or those looking for flexible scheduling. While salary details vary by location and experience, the role offers valuable experience and potential advancement within DHC's expansive restaurant network.

Job Requirements

  • Must be at least 16 years old
  • Current student or high school diploma/GED preferred
  • Flexibility to work nights, weekends, holidays, opening and closing shifts
  • Ability to stand for long periods of time and work in a fast-paced environment
  • Ability to bend and stoop and lift 50 - 75 lbs comfortably
  • Ability to work in close quarters and around heat
  • Positive attitude while conducting all duties
  • Commitment to Guest satisfaction
  • Effective communicator with Teammates and the Restaurant Management Team
  • Excellent time management skills
  • Must have reliable transportation to work
  • Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates

Job Qualifications

  • Current student or high school diploma/GED preferred
  • Must be at least 16 years old
  • Positive attitude while conducting all duties
  • Commitment to Guest satisfaction
  • Effective communicator with Teammates and the Restaurant Management Team
  • Excellent time management skills

Job Duties

  • Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
  • Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
  • Communicate to their immediate Supervisor when additional training guidance and practice is needed
  • Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
  • Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
  • Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
  • Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
  • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
  • Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
  • Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
  • Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
  • Follows all company guidelines for food and cash controls
  • follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
  • Are performance-oriented and performance driven
  • understand performance expectations and are aware of performance results

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef