Team Member (DFC)

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $20.00 - $21.00

Work Schedule

Weekend Shifts

Fixed Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible schedule

Training and Development

Job Description

The hiring establishment is a dynamic restaurant known for delivering fast, friendly service and quality food in a clean and welcoming environment. This restaurant values teamwork, guest satisfaction, and operational excellence to ensure every customer enjoys a positive dining experience. It operates with high standards of food safety and customer service, making it a preferred spot for both casual dining and quick service. The restaurant is committed to fostering a supportive workplace where team members can develop new skills and contribute to the overall success of the establishment.

The role of Team Member is crucial within this restaurant setting, designed to ensure smooth daily operations and outstanding guest experiences. This position involves a variety of tasks including guest service, food preparation, maintaining cleanliness, and supporting teamwork among staff. Team Members are expected to work efficiently in a fast-paced environment, handle guest interactions with a positive and helpful attitude, and collaborate closely with fellow staff and management. The employment type is typically part-time or full-time, very flexible to accommodate various schedules including nights, weekends, holidays, and opening or closing shifts. This role is ideal for individuals seeking employment in the food service industry, either as a stepping stone or as a committed career path. The salary is competitive within the restaurant sector and commensurate with experience and responsibilities.

This position specifically requires following a structured training program to develop necessary skills, understanding safety and sanitation protocols, and effectively using restaurant equipment such as fryers, warmers, and ice cream dispensers. Team Members must maintain a neat appearance following company uniform policies, manage guest concerns professionally, and ensure all food and cash handling procedures adhere to company standards for security and cost control. The job demands physical stamina to stand for extended periods, bend, stoop, and lift items up to 75 pounds. Communication skills and time management are also critical to succeed in this role, along with a deep commitment to guest satisfaction and teamwork.

Overall, the Team Member position is a vital part of the restaurant’s operational engine, enabling high-quality customer service and efficient back-of-house operations. It offers a lively work environment where employees can build valuable experience, develop interpersonal skills, and grow within the company. Those who excel in this role often advance into higher positions within the hospitality or food service industry. If you are enthusiastic, dependable, and ready to be part of a team that values performance and guest happiness, this opportunity presents a rewarding career path in a renowned restaurant setting.

Job Requirements

Must be at least 16 years old
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs. comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting all duties
Commitment to guest satisfaction
Effective communicator with teammates and the restaurant management team
Excellent time management skills
Must have reliable transportation to work
Must have telephone or other reliable method of communicating with restaurant management team and teammates

Job Qualifications

Current student or high school diploma/GED preferred
Positive attitude while conducting all duties
Commitment to guest satisfaction and looks at restaurant operations from the guest’s point of view
Effective communicator with teammates and the restaurant management team
Excellent time management skills

Job Duties

Follow the steps outlined in the DHC training program to learn new skills, duties, and responsibilities
Abide by the rules and direction given by the restaurant management team and refrain from insubordination
Communicate to their immediate supervisor when additional training guidance and practice is needed
Understand how each job responsibility impacts guests, the team, and overall restaurant operations and success
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Work together with other teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC uniform policy
Follow all company guidelines for food and cash controls
follow all cost control guidelines to maintain and minimize restaurant costs and effectively use all products, supplies, and equipment facilities
Are performance-oriented and performance driven
understand performance expectations and are aware of performance results