Team Member Burger King

Applegreen US is a leading operator of over 100 travel plazas located throughout the Northeast and Midwest regions of the United States. These travel plazas are designed to serve travelers by offering a comprehensive combination of convenience, comfort, retail shopping, and a wide range of dining options featuring premium brands such as Chick-fil-A, Dunkin', Panda Express, Panera, Popeyes, Shake Shack, Starbucks, and many others. As a company, Applegreen US is committed to providing exceptional services that cater to the diverse needs of its customers, making each travel stop a pleasant and efficient experience. The company focuses on high-quality service, cleanliness, and a variety of food and retail brands that meet the expectations and tastes of travelers on the go.

The Team Member role within Applegreen US operates under the Department of Operations and reports directly to the General Manager. This is a non-exempt position suitable for individuals looking for part-time or full-time employment, especially attractive during the peak business season from April 1st through September 30th, where new hires are brought on as Seasonal Associates. Seasonal Associates play a critical role during the busiest and most dynamic times of the year, helping to ensure that every guest receives attentive service and that the travel plazas run smoothly and efficiently.

The position of Team Member involves providing exceptional customer service, which includes greeting and engaging with travelers in a friendly and positive manner. This role requires proficiency in operating point-of-sale (POS) systems to accurately process customer payments, adhering to all customer service and cash handling policies. Team Members will be responsible for maintaining proper food handling procedures, such as wrapping, labeling, dating, stocking, storing, rotating, and temperature checking of food products to ensure safety and quality. The job also includes assistance in food preparation activities such as prepping, thawing, cooking, packaging, wrapping, and cleaning kitchen areas and equipment to maintain sanitary standards.

Additionally, Team Members are expected to stock and sanitize workstations and actively engage in cross-selling and up-selling products to enhance customer experience and company revenue. Maintaining an up-to-date knowledge of the products and services available within the travel plaza is essential for meeting customer needs effectively while following brand standards, food safety requirements, and company policies. The role is dynamic and may involve a variety of other assigned tasks as necessary to support operational needs.

Applegreen US fosters a workplace culture rooted in core values that emphasize putting customers and communities at the center of everything they do, developing and valuing their people, acting with pace, passion, and performance, and embracing change as an opportunity. Seasonal and full-time Team Members are supported with various benefits, including varied shift options, sick time (Flex), meal discounts, earned wage access, and employee referral bonuses. The company is dedicated to promoting a supportive and rewarding experience for all employees, reflecting an inclusive environment that values diversity and equal opportunity. Overall, this role is ideal for enthusiastic individuals seeking to deliver excellent customer service in a fast-paced environment with ample opportunity for growth and contribution to a reputable travel plaza brand.