Dunkin logo

Team Member/ Barista

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Team-oriented environment
Potential for growth
Employee Discounts
Paid training

Job Description

Dunkin' is a globally recognized and beloved brand that has been a pioneer in the coffee and baked goods industry since its inception in 1950 by Bill Rosenberg. The company started as a single shop and quickly grew through franchising beginning in 1955, establishing itself as the world’s leading baked goods and coffee chain. Serving more than 3 million customers daily, Dunkin' prides itself on offering a diverse menu that includes 52 varieties of donuts, a wide range of coffee beverages, bagels, breakfast sandwiches, and other delicious baked goods. With decades of experience and global reach, Dunkin' has built a reputation for quality products and exceptional customer service in the fast-paced quick-service restaurant sector.

As a Dunkin' franchisee, we are deeply committed to the success and well-being of our employees, treating them as the cornerstone of our operations just as much as we value our customers. Our focus on fostering a hardworking and enthusiastic workforce is key to maintaining the high standards and the dynamic energy that customers associate with the Dunkin' brand. We believe in investing in our team members by creating an engaging, supportive, and team-oriented work environment that encourages personal and professional growth. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and who thrive in fast-paced service settings.

The Crew Member role at Dunkin' is fundamental to the smooth running of our store and the delivery of a superior customer experience. Crew Members are the frontline ambassadors of the Dunkin’ brand, responsible for providing excellent guest satisfaction through friendly, efficient service while ensuring product quality and safety standards are met consistently. We seek positive, energetic, and motivated individuals who have a genuine passion for the Dunkin’ brand and a commitment to excellence. This position offers competitive wages and significant opportunities for growth within the company, making it an excellent starting point or career step for those dedicated to developing their skills in the customer service and quick service restaurant industry. Working at Dunkin' means being part of a vibrant team that values each member’s contribution and supports their ambitions to succeed in a rewarding environment.

Job Requirements

  • provide excellent guest satisfaction
  • ensure service speed
  • maintain product quality
  • previous experience preferred
  • meet safety and sanitation standards
  • understand and exceed guests' needs
  • work well in a team environment

Job Qualifications

  • previous experience working in a cafe or quick service restaurant preferred
  • passion for results by setting compelling targets
  • strong customer service orientation
  • ability to work effectively in a team
  • good communication skills

Job Duties

  • provide excellent guest satisfaction
  • ensure fast service speed
  • maintain high product quality
  • meet safety and sanitation standards
  • anticipate and exceed guests' needs
  • work well in a team environment
  • deliver on commitments

Job Criteria

Experience

Entry Level (1-2 years)


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