Team Member (Auntie Anne's Rosedale Mall - Rosedale, MN)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
team environment
Career advancement opportunities
Job Description
Fresh Dining Concepts is a leading franchisee of GoTo Foods, the franchisor behind popular brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With locations spread across the United States, Fresh Dining Concepts is dedicated to delivering exceptional quality and service, maintaining strong brand identities, and offering delicious food experiences to customers nationwide. The company prides itself on fostering a positive workplace culture that supports employee growth and promotes customer satisfaction. Employees at Fresh Dining Concepts are part of a dynamic, fast-paced environment that emphasizes teamwork, high standards of cleanliness, and a commitment to food safety and quality. Fresh Dining Concepts is committed to maintaining compliance with all federal, state, and local regulations to ensure a safe and supportive environment for both employees and customers. This dedication to operational excellence makes Fresh Dining Concepts a top choice for individuals seeking a rewarding career in the food service industry.
The role of Team Member at Fresh Dining Concepts is essential to the successful operation of its franchise locations, particularly for brands like Auntie Anne's and Cinnabon. This full-time or part-time position centers around the preparation and presentation of products alongside maintaining store cleanliness and adhering to health and safety standards. Team Members are responsible for crafting fresh products, such as pretzels, Cinnabons, and beverages, directly engaging with guests, and ensuring an inviting experience at every visit. Key components of the role include preparing dough and other product components, operating baking equipment, managing point-of-sale transactions, and upholding high standards of hospitality by greeting and serving customers with a friendly, courteous attitude.
This position is well suited for candidates with 0-1 years of experience in food service or retail environments and requires a positive attitude, the ability to work effectively as part of a team, and flexibility in shift availability. The Team Member must also demonstrate food safety awareness by either holding or obtaining a valid food handler certification within the first 30 days of employment. Physical requirements include the ability to lift over 50 pounds, stand for prolonged periods, and perform repetitive hand and arm motions required in food preparation and service. This role also offers the opportunity to develop fundamental customer service, food handling, and operational skills in a supportive franchise network.
Fresh Dining Concepts values its employees and fosters a work environment that encourages growth, learning, and teamwork. Team Members receive comprehensive training to master the preparation and presentation of beloved brand products while developing key guest service and sales techniques, including suggestive selling to increase sales and customer engagement. Upholding compliance with Fresh Dining Concepts, LLC policies, and relevant regulations, such as OSHA, EPA, and ADA, is paramount to maintaining a safe and respectful workplace. The role offers an engaging, fast-paced work environment where employees contribute to the company’s continuing success and receive recognition for their commitment and performance. Joining Fresh Dining Concepts as a Team Member is an excellent opportunity for individuals eager to start or advance their careers in the food and retail industry with a leading franchisor portfolio.
The role of Team Member at Fresh Dining Concepts is essential to the successful operation of its franchise locations, particularly for brands like Auntie Anne's and Cinnabon. This full-time or part-time position centers around the preparation and presentation of products alongside maintaining store cleanliness and adhering to health and safety standards. Team Members are responsible for crafting fresh products, such as pretzels, Cinnabons, and beverages, directly engaging with guests, and ensuring an inviting experience at every visit. Key components of the role include preparing dough and other product components, operating baking equipment, managing point-of-sale transactions, and upholding high standards of hospitality by greeting and serving customers with a friendly, courteous attitude.
This position is well suited for candidates with 0-1 years of experience in food service or retail environments and requires a positive attitude, the ability to work effectively as part of a team, and flexibility in shift availability. The Team Member must also demonstrate food safety awareness by either holding or obtaining a valid food handler certification within the first 30 days of employment. Physical requirements include the ability to lift over 50 pounds, stand for prolonged periods, and perform repetitive hand and arm motions required in food preparation and service. This role also offers the opportunity to develop fundamental customer service, food handling, and operational skills in a supportive franchise network.
Fresh Dining Concepts values its employees and fosters a work environment that encourages growth, learning, and teamwork. Team Members receive comprehensive training to master the preparation and presentation of beloved brand products while developing key guest service and sales techniques, including suggestive selling to increase sales and customer engagement. Upholding compliance with Fresh Dining Concepts, LLC policies, and relevant regulations, such as OSHA, EPA, and ADA, is paramount to maintaining a safe and respectful workplace. The role offers an engaging, fast-paced work environment where employees contribute to the company’s continuing success and receive recognition for their commitment and performance. Joining Fresh Dining Concepts as a Team Member is an excellent opportunity for individuals eager to start or advance their careers in the food and retail industry with a leading franchisor portfolio.
Job Requirements
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- ability to stand for prolonged periods
- ability to lift 50+ pounds
- ability to perform repetitive hand and arm motions such as rolling and dipping
- ability to work in a fast-paced, highly stressed environment
- ability to work with agility
- ability to write simple correspondence in English
- ability to share information effectively in one-on-one or small group settings in English for safety and communication purposes
- ability to test products by taste, color, and smell
- minimum age 16 years to operate oven
- minimum age 18 years to operate mixer
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly, and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile, and take orders
- assertively and professionally suggest and upsell to increase the company’s profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene/appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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