Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $15.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Shift Differentials
Retirement Plan
Job Description
Fresh Dining Concepts is a prominent franchisee of GoTo Foods, which operates highly recognized brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice across multiple locations throughout the United States. As part of a thriving and well-respected company in the food service industry, Fresh Dining Concepts prides itself on excellence in product quality, customer service, and operational standards. The company aims to create a welcoming and enjoyable atmosphere for both its guests and team members, fostering a culture built on teamwork, respect, and ongoing professional development.
Fresh Dining Concepts stands out in the quick-service restaurant sector by focusing on well-loved food brands that deliver fresh, delicious products ranging from pretzels and cinnamon rolls to frozen desserts and smoothies. With a growing footprint, the company offers numerous career opportunities for individuals passionate about food service and customer engagement. The team-oriented culture at Fresh Dining Concepts encourages employees to develop their skills in a supportive environment while contributing to the company's overall success and reputation.
The role of Team Member is a vital entry-level position within Fresh Dining Concepts, particularly focused on the Auntie Anne's and Cinnabon brands. This position involves hands-on food preparation, product presentation, customer interaction, store maintenance, and adherence to safety and hygiene standards. Team Members act as the face of the brand, delivering excellent service and quality products consistently. This role is well-suited for individuals who enjoy working in fast-paced, customer-facing environments and are eager to learn and grow in the food service industry.
Team Members are responsible for preparing dough, making specialty pretzels and Cinnabon treats, baking, operating cooking equipment, and serving customers with a smile. They will also handle point-of-sale transactions, ensure the cleanliness and organization of the store, and help maintain compliance with local food safety regulations. Fresh Dining Concepts values Team Members who demonstrate a positive attitude, strong work ethic, and excellent interpersonal skills, helping foster a pleasant experience for every guest.
This is a foundational role ideal for individuals starting their career in food service or retail, including those who want flexible shifts. The position provides the opportunity to develop valuable skills in customer service, food preparation, point-of-sale system operation, and teamwork. Fresh Dining Concepts emphasizes compliance with uniform and hygiene standards, punctuality, and professionalism. This role helps drive the company’s profitability through courteous service and effective sales techniques such as upselling. Candidates should be ready to meet the physical demands of the job, work efficiently under pressure, and embrace the company’s values.
Fresh Dining Concepts stands out in the quick-service restaurant sector by focusing on well-loved food brands that deliver fresh, delicious products ranging from pretzels and cinnamon rolls to frozen desserts and smoothies. With a growing footprint, the company offers numerous career opportunities for individuals passionate about food service and customer engagement. The team-oriented culture at Fresh Dining Concepts encourages employees to develop their skills in a supportive environment while contributing to the company's overall success and reputation.
The role of Team Member is a vital entry-level position within Fresh Dining Concepts, particularly focused on the Auntie Anne's and Cinnabon brands. This position involves hands-on food preparation, product presentation, customer interaction, store maintenance, and adherence to safety and hygiene standards. Team Members act as the face of the brand, delivering excellent service and quality products consistently. This role is well-suited for individuals who enjoy working in fast-paced, customer-facing environments and are eager to learn and grow in the food service industry.
Team Members are responsible for preparing dough, making specialty pretzels and Cinnabon treats, baking, operating cooking equipment, and serving customers with a smile. They will also handle point-of-sale transactions, ensure the cleanliness and organization of the store, and help maintain compliance with local food safety regulations. Fresh Dining Concepts values Team Members who demonstrate a positive attitude, strong work ethic, and excellent interpersonal skills, helping foster a pleasant experience for every guest.
This is a foundational role ideal for individuals starting their career in food service or retail, including those who want flexible shifts. The position provides the opportunity to develop valuable skills in customer service, food preparation, point-of-sale system operation, and teamwork. Fresh Dining Concepts emphasizes compliance with uniform and hygiene standards, punctuality, and professionalism. This role helps drive the company’s profitability through courteous service and effective sales techniques such as upselling. Candidates should be ready to meet the physical demands of the job, work efficiently under pressure, and embrace the company’s values.
Job Requirements
- High school diploma or equivalent preferred
- 0-1 years of experience in food service or retail
- Current food handler certification or ability to obtain within 30 days
- Ability to lift 50+ pounds
- Ability to stand, walk, squat, bend for prolonged periods
- Ability to perform repetitive hand and arm motions
- Ability to work fast-paced and high-pressure environments
- Ability to communicate effectively in English
- Minimum age 16 to operate oven and 18 to operate mixer
- Availability to work shifts
- Compliance with company uniform and hygiene standards
- Regular attendance and punctuality
- Ability to write simple correspondence in English
- Ability to test product taste, color, and smell
- Ability to work agility
- Ability to follow safety and environmental regulations
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- Current food handler certification or ability to obtain certification within 30 days as required by local law
- Basic math and reading skills
- Ability to understand and carry out oral and written instructions in English
- Strong guest focus with excellent people skills, including positive can-do attitude and quick learner
- Availability to work shifts
- Ability to develop and maintain effective working relationships with co-workers
- Compliance with all health and sanitation laws and regulations
- Experience with computer, smartphones, iPads, retail handhelds, and POS systems preferred
- General knowledge of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
- Roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- Prepare specialty pretzels or other brand products for Cinnabon
- Insert, rotate, and remove pretzel and Cinnabon trays
- monitor ovens for correct baking time and product color
- Dip, drain, and fill pretzels and Cinnabons in the warmer and hot plate
- Prepare drinks and bag orders using appropriate health and safety measures
- Exhibit a friendly and courteous attitude toward guests and co-workers
- Host, greet, and serve guests with a smile and take orders
- Assertively and professionally suggest and upsell to increase the company’s profitability and check average
- Operate the point-of-sale system efficiently with minimum voids and accurately make change
- Serve and provide samples to potential guests
- Set up equipment, utensils, and supplies for opening
- Break down, clean, and put away equipment, utensils, and supplies at closing
- Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- Always comply with uniform policy and company hygiene and appearance standards
- Maintains regular and consistent attendance and punctuality
- Complies with Fresh Dining Concepts policies and procedures, including federal and state regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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