Team Member (Auntie Annes Mayfair Mall - Chicago, IL)

Fresh Dining Concepts is the premier franchisee operating multiple well-known food brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice across various locations in the United States. As a trusted partner of ToGo Foods, the franchisor, Fresh Dining Concepts has built a reputation for delivering high-quality food experiences and exceptional customer service. The company is committed to upholding the standards of these beloved brands and providing guests with fresh, delicious products in a welcoming environment. Fresh Dining Concepts emphasizes teamwork, innovation, and dedication to maintaining brand excellence in every location they manage.

The Team Member position at Fresh Dining Concepts is a vital role responsible for preparing and presenting Auntie Anne's and/or Cinnabon products to guests while ensuring the cleanliness and proper maintenance of the store and equipment. This role requires hands-on involvement in product preparation including dough making, baking, dipping, and packaging. The Team Member is also tasked with delivering outstanding customer service by greeting guests warmly, efficiently managing point-of-sale transactions, and promoting product upsells to enhance sales performance. This position demands a combination of technical skills related to food preparation and interpersonal skills such as communication, positivity, and teamwork.

This role is ideal for individuals interested in gaining or expanding their experience in the food service industry, offering an opportunity to work with some of the most recognized brands in the snack and beverage sector. Fresh Dining Concepts supports its employees by providing comprehensive training on food safety, brand standards, and operational procedures. Team Members learn to operate various equipment safely and efficiently while adhering to health and sanitation laws.

Success in this position requires the ability to work in a fast-paced environment, manage multiple tasks simultaneously, and uphold the company’s hygiene and appearance standards. Employees must be flexible with shifts and committed to maintaining consistent attendance. The company fosters a supportive work culture that values diversity and encourages professional growth. By joining Fresh Dining Concepts, Team Members become part of a dynamic and growing organization dedicated to customer satisfaction and brand loyalty. The employment type is typically part-time or full-time with competitive wages aligned with industry standards.