Team Member (Auntie Anne's East Town Mall - Madison, WI)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible scheduling
Free on-duty shift meals
Employee Discounts
Paid training
opportunities for leadership growth
free uniforms
Health Insurance
Life insurance
401(k)

Job Description

Auntie Anne's is a globally recognized brand that specializes in freshly baked pretzels and delicious snack foods. Known for its iconic pretzels and unique flavors, Auntie Anne's has built a strong reputation for quality and exceptional guest experiences. As a leader in the food service industry, Auntie Anne's operates hundreds of locations, offering customers crave-worthy treats that enhance everyday moments. The company is committed to creating a positive and friendly environment, both for its customers and employees. Known for its mission to create moments of joy through fresh baked favorites, Auntie Anne's continues to innovate and expand, maintaining high standards of quality, service, and cleanliness.

This position is for a Team Member at Auntie Anne's, an entry-level role ideal for someone who enjoys working in a fast-paced environment and has a passion for delivering excellent customer service. Team Members are the face of the brand and play a critical role in creating memorable experiences for every guest. This position involves preparing and baking Auntie Anne’s signature products, operating cash registers, maintaining cleanliness and organization, and collaborating with team members to ensure smooth store operations. Auntie Anne's provides flexible scheduling with 20-40 hours per week, making it a great opportunity for individuals seeking part-time or full-time work. Training is provided, so prior experience is not mandatory, though a willingness to learn and work as a team is essential. The company also offers a range of benefits including paid training, free on-duty meals, employee discounts, uniforms, and eligibility for health insurance, life insurance, and 401(k) plans depending on the location. This role is ideal for those who take pride in great service, enjoy a dynamic workplace, and want to grow into leadership positions within a supportive and engaging environment.

Job Requirements

  • Must be 18 years or older
  • flexible availability including weeknights, weekends, and holidays
  • TB clearance required if applicable by location
  • ability to stand, bend, lift, and stay active throughout shift
  • comfortable working in warm and cold environments such as ovens, prep areas, and walk-ins

Job Qualifications

  • High school diploma or equivalent experience preferred
  • 0-1 year of food service or retail experience preferred but not required
  • food handler certification current or ability to obtain within 30 days
  • strong teamwork and customer service skills
  • basic math skills and comfort using POS systems
  • ability to taste test products for quality
  • comfortable using smartphones, tablets, and register systems

Job Duties

  • Welcome guests with friendly, upbeat service
  • prepare, bake, and serve Auntie Anne's products to brand standards
  • operate registers and handle cash accurately
  • keep the store clean, stocked, and organized
  • work together with your team to deliver excellent guest experiences
  • follow all food safety, sanitation, and operational guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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