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Team Member (Auntie Annes / Cinnabon Palm Beach - West Palm Beach, FL)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $15.50
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule

Job Description

Fresh Dining Concepts is a top franchisee of GoTo Foods, the franchisor for well-known brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. Operating multiple locations across the United States, Fresh Dining Concepts is dedicated to providing excellent service and high-quality products to guests. With a strong presence in the food service and retail franchise sectors, the company prides itself on fostering an inclusive and engaging work environment where employees are encouraged to grow and succeed. As part of a leading franchise group, Fresh Dining Concepts upholds rigorous standards for customer satisfaction, food safety, and operational excellence. The company’s commitment... Show More

Job Requirements

  • ability to stand for prolonged periods, walk, squat, bend, and perform repetitive hand/arm motions such as rolling and dipping
  • ability to lift 50+ pounds
  • ability to work in a fast-paced, highly stressed environment handling point-of-sale systems, guests, and staff
  • ability to work with agility
  • willingness to work occasional long hours within applicable laws
  • ability to write simple correspondence in English
  • ability to communicate effectively in one-on-one and small group settings in English
  • ability to test products by taste, color, and smell
  • minimum age of 16 to operate oven (16-year-olds cannot use freight elevator)
  • minimum age of 18 to operate mixer

Job Qualifications

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • current food handler certification or ability to obtain certification within the first 30 days as required by local law
  • basic math and reading skills
  • ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • strong guest focus with excellent people skills, including positive can-do attitude and quick learner
  • availability to work shifts
  • ability to develop and maintain effective working relationships with co-workers
  • compliance with all health and sanitation laws and regulations
  • experience with computer, smartphones, iPads, retail handhelds, and POS systems preferred
  • general knowledge and understanding of the food industry or retail operations preferred but not required

Job Duties

  • Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
  • roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
  • prepare specialty pretzels or other brand products for Cinnabon
  • insert, rotate, and remove pretzel/Cinnabon trays
  • monitor ovens for correct baking time and product color
  • dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
  • prepare drinks and bag orders using appropriate health and safety measures
  • exhibit a friendly, courteous attitude toward guests and co-workers
  • host, greet, and serve guests with a smile and take orders
  • assertively and professionally suggest and upsell to increase company profitability and check average
  • operate the point-of-sale system efficiently with minimum voids and accurately make change
  • serve and provide samples to potential guests
  • set up equipment, utensils, and supplies for opening
  • break down, clean, and put away equipment, utensils, and supplies at closing
  • perform cleaning and maintenance procedures
  • comply with uniform policy and company hygiene/appearance standards
  • maintain regular and consistent attendance and punctuality
  • comply with Fresh Dining Concepts policies and relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA)

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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