Team Member (Auntie Anne's/ Carvel Upper Darby - Upper Darby, PA)
Job Overview
Employment Type
Part-time
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Fresh Dining Concepts is a prominent franchisee known for managing popular food franchises such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice across multiple locations in the United States. As a leader within the food service industry, Fresh Dining Concepts focuses on delivering quality food and exceptional customer service while maintaining operational excellence and compliance with all safety and health regulations. With a widespread presence, the company prides itself on creating a work atmosphere that supports team members and encourages growth and development within the food retail sector.
The Team Member position at Fresh Dining Concepts is a foundational role critical to the successful operation of Auntie Anne's and Cinnabon outlets. This role focuses on the preparation and presentation of products including pretzels, Cinnabons, and various beverages and sauces that adhere to the high standards set by the franchisor. Team Members ensure that all store premises and equipment are maintained to the company's quality and hygiene specifications, creating an inviting environment for guests. This entry-level role involves various hands-on tasks such as dough preparation, baking, bagging, and customer interaction, making it suitable for individuals eager to gain experience in the food service industry.
In this role, the Team Member is expected to work efficiently with a friendly attitude, embodying the company's commitment to excellent customer service. From greeting guests and taking orders to managing the point-of-sale system, this position requires attention to detail and the ability to multitask effectively in a fast-paced environment. Training is provided to ensure proficiency in product preparation techniques, safety protocols, and operational procedures. The role also emphasizes upselling and customer engagement techniques to enhance profitability.
The job demands physical endurance and the ability to perform repetitive motions such as rolling and dipping pretzels and Cinnabons. Team Members must comply with all local food handler certification requirements and company policies regarding appearance, attendance, and safety. Working hours may vary, and flexibility is essential to accommodate shifts. Fresh Dining Concepts offers an excellent opportunity for individuals starting their careers in food retail, providing a supportive environment for learning and professional growth alongside a diverse team. The position is generally hourly paid and comes with benefits typical of the food service industry, tailored to support team members' well-being and job satisfaction.
The Team Member position at Fresh Dining Concepts is a foundational role critical to the successful operation of Auntie Anne's and Cinnabon outlets. This role focuses on the preparation and presentation of products including pretzels, Cinnabons, and various beverages and sauces that adhere to the high standards set by the franchisor. Team Members ensure that all store premises and equipment are maintained to the company's quality and hygiene specifications, creating an inviting environment for guests. This entry-level role involves various hands-on tasks such as dough preparation, baking, bagging, and customer interaction, making it suitable for individuals eager to gain experience in the food service industry.
In this role, the Team Member is expected to work efficiently with a friendly attitude, embodying the company's commitment to excellent customer service. From greeting guests and taking orders to managing the point-of-sale system, this position requires attention to detail and the ability to multitask effectively in a fast-paced environment. Training is provided to ensure proficiency in product preparation techniques, safety protocols, and operational procedures. The role also emphasizes upselling and customer engagement techniques to enhance profitability.
The job demands physical endurance and the ability to perform repetitive motions such as rolling and dipping pretzels and Cinnabons. Team Members must comply with all local food handler certification requirements and company policies regarding appearance, attendance, and safety. Working hours may vary, and flexibility is essential to accommodate shifts. Fresh Dining Concepts offers an excellent opportunity for individuals starting their careers in food retail, providing a supportive environment for learning and professional growth alongside a diverse team. The position is generally hourly paid and comes with benefits typical of the food service industry, tailored to support team members' well-being and job satisfaction.
Job Requirements
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain within the first 30 days
- basic math and reading skills
- ability to understand and carry out oral or written instructions in English
- strong guest focus and people skills
- availability to work shifts
- ability to develop and maintain effective working relationships
- compliance with health and sanitation laws and regulations
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within 30 days as required by local law
- basic math and reading skills
- ability to understand and carry out oral or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge of food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
- roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel or Cinnabon trays and monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels and Cinnabons in the warmer or hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly and courteous attitude toward guests and co-workers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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