Team Member (Auntie Anne's Belvidere Oasis - Chicago, IL)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Wearable discounts
Training and Development
flexible scheduling
Job Description
Fresh Dining Concepts is the leading franchisee of GoTo Foods, which is the franchisor for well-known brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With locations spread across the United States, Fresh Dining Concepts is committed to delivering high-quality products and exceptional customer experiences. As a franchisee, the company manages and operates these popular food establishments, focusing on maintaining brand standards, ensuring product consistency, and fostering loyal customer relationships. Their presence across diverse markets allows them to be a prominent player in the quick-service food industry, offering opportunities for growth and teamwork.
The Team Member position at Fresh Dining Concepts plays a pivotal role in the preparation and presentation of Auntie Anne's and Cinnabon products to guests. This role goes beyond simple food preparation; it requires maintaining the store premises and equipment in accordance with company standards and local regulations. Team Members are responsible for making sure that food items such as dough, pretzels, Cinnabons, and other specialty items are prepared with great care and hygiene. The role involves working closely with guests to provide excellent service, taking orders, suggesting items to increase sales, and operating the point-of-sale system efficiently. This is a fast-paced, customer-facing role that demands a friendly attitude, attention to detail, and the ability to multitask.
This position is ideal for individuals who are passionate about the food service industry, enjoy working in team environments, and want to develop skills in food preparation, customer service, and operational procedures. Fresh Dining Concepts offers a supportive work culture, emphasizing employee development, consistent training, and respect for workplace ethics and standards. The company expects Team Members to comply with all health and sanitation laws, maintain punctuality, adhere to uniform and hygiene policies, and contribute positively to the workplace.
Working as a Team Member with Fresh Dining Concepts offers valuable experience in retail food operations, food safety, and customer interaction. Employees gain hands-on experience with food preparation techniques, such as rolling, twisting, baking, and dipping pretzels and Cinnabon products. The job also involves the preparation of beverages and other treats that complement the food offerings. As part of the duties, Team Members engage in routine cleaning and maintenance, ensuring that equipment and the store environment meet cleanliness and safety standards.
Fresh Dining Concepts also values inclusivity and accessibility, ensuring that Team Members can communicate effectively and work safely in their environments. The company encourages a positive workplace attitude, teamwork, and efficiency, making it an excellent opportunity for those starting their careers or looking to enhance their skills within a reputable franchise environment.
The Team Member position at Fresh Dining Concepts plays a pivotal role in the preparation and presentation of Auntie Anne's and Cinnabon products to guests. This role goes beyond simple food preparation; it requires maintaining the store premises and equipment in accordance with company standards and local regulations. Team Members are responsible for making sure that food items such as dough, pretzels, Cinnabons, and other specialty items are prepared with great care and hygiene. The role involves working closely with guests to provide excellent service, taking orders, suggesting items to increase sales, and operating the point-of-sale system efficiently. This is a fast-paced, customer-facing role that demands a friendly attitude, attention to detail, and the ability to multitask.
This position is ideal for individuals who are passionate about the food service industry, enjoy working in team environments, and want to develop skills in food preparation, customer service, and operational procedures. Fresh Dining Concepts offers a supportive work culture, emphasizing employee development, consistent training, and respect for workplace ethics and standards. The company expects Team Members to comply with all health and sanitation laws, maintain punctuality, adhere to uniform and hygiene policies, and contribute positively to the workplace.
Working as a Team Member with Fresh Dining Concepts offers valuable experience in retail food operations, food safety, and customer interaction. Employees gain hands-on experience with food preparation techniques, such as rolling, twisting, baking, and dipping pretzels and Cinnabon products. The job also involves the preparation of beverages and other treats that complement the food offerings. As part of the duties, Team Members engage in routine cleaning and maintenance, ensuring that equipment and the store environment meet cleanliness and safety standards.
Fresh Dining Concepts also values inclusivity and accessibility, ensuring that Team Members can communicate effectively and work safely in their environments. The company encourages a positive workplace attitude, teamwork, and efficiency, making it an excellent opportunity for those starting their careers or looking to enhance their skills within a reputable franchise environment.
Job Requirements
- prolonged and stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions such as rolling and dipping pretzels or Cinnabons
- ability to lift 50 plus pounds
- ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system, guests, and staff
- work with agility
- occasional long hours within applicable state and federal laws
- ability to write simple correspondence in English and effectively share information in one-on-one or small group settings in English for safety and communication purposes
- ability to test products by taste, color, and smell
- minimum age to operate oven is 16 years old
- minimum age to operate mixer is 18 years old
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computers, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
- roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- prepare specialty pretzels or other brand products
- insert, rotate, and remove pretzel/Cinnabon trays while monitoring ovens for correct baking time and product color
- dip, drain, and fill pretzels/Cinnabons in the warmer or hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile and take orders
- assertively and professionally suggest and upsell to increase company profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge
- always comply with uniform policy and company hygiene and appearance standards
- maintain regular and consistent attendance and punctuality
- comply with company policies and procedures, including federal and state regulations such as safety and environmental standards, OSHA, EPA, Right to Know, EEO, and ADA
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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