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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
401(k) retirement plan
Job Description
Fresh Dining Concepts is a distinguished franchisee operating some of the most beloved brands in the food service industry, including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. As the leading franchisee of ToGo Foods, Fresh Dining Concepts boasts a widespread presence with numerous locations across the United States. The company is renowned for its commitment to quality, customer satisfaction, and excellence in food preparation and service. By offering a diverse range of popular snack and beverage options, Fresh Dining Concepts has successfully built a loyal customer base and solidified its status in a competitive market. The culture at Fresh Dining... Show More
Job Requirements
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills
- including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- ability to lift 50+ pounds
- ability to write simple correspondence in English
- ability to effectively share information in a one on one and/or small group settings to guests and other employees who only speak English
- ability to test products by taste, color, and smell
- ability to work in a fast-paced, highly stressed environment
- work with agility
- ability to stand, walk, squat, bend, and perform repetitive hand/arm motions
- minimum age to operate oven is 16 years old
- minimum age to operate mixer is 18 years old
- occasional long hours within state and federal applicable laws
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills
- including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred, but not required
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly, and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile, and take orders
- assertively and professionally suggest and upsell to increase the companys profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene/appearance standards
- maintains regular and consistent attendance and punctuality
- complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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