Team Member & Shift Supervisors - Starbucks

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $17.50
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Work Schedule

Flexible
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Benefits

flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance

Job Description

Applegreen USA is a prominent operator of travel plazas located across the Northeast and Midwest regions of the United States, running over 80 convenient and welcoming travel stops. These plazas offer a comprehensive range of services designed to cater to travelers on their journeys, providing a blend of comfort, retail shopping, and diverse dining options. Their food service offerings include popular brands like Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, among many others. Applegreen prides itself on creating an inviting environment where travelers can rest, refresh, and refuel with ease and efficiency. The company strongly emphasizes its core values, which center around customer and community focus, people development, passion-driven work pace, and a proactive embrace of change and opportunity.

The role of a Team Member at Applegreen is pivotal in delivering the exceptional service and quality experience the company promises its customers. As a Team Member, individuals will be on the front line, responsible for engaging with travelers in a friendly and helpful manner, ensuring their needs are met through various duties ranging from food preparation to managing transactions. This position requires a proactive and enthusiastic individual who can handle multiple tasks including operating point-of-sale systems, following food safety standards, stocking and cleaning workstations, and promoting products effectively through cross-selling and up-selling.

Team Members play a crucial part in enforcing brand standards and food safety requirements, ensuring that every visitor receives a safe and satisfying experience. The role demands a flexible approach, with shifts covering days, nights, weekends, and holidays, and requires the ability to stand for extended periods and handle physically demanding tasks. Applegreen supports its workforce with a competitive benefits package including flexible schedules, medical, dental, and vision insurance, paid time off, 401(k) with company match, earned wage access, education assistance, referral bonuses, meal discounts, and even pet insurance. This position fosters a collaborative and inclusive workplace culture, emphasizing consistent attendance, punctuality, and the willingness to adapt to evolving business needs. Ideal candidates bring experience in customer service and cash handling, possess excellent interpersonal skills, and have the stamina to meet the physical demands of the role. Applegreen is an equal opportunity employer committed to diversity and providing a drug-free work environment, inviting motivated individuals to contribute to their mission of refreshing travelers on their journey.

Job Requirements

  • Able to stand and walk for an extended period of time
  • Frequently bend, twist, lift and carry at least 40 pounds
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Available to work a flexible schedule including days, nights, weekends, and holidays
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Job Qualifications

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • Cash handling and customer service experience preferred

Job Duties

  • Consistently provide friendly customer service by engaging in positive, helpful interactions with customers
  • Operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures
  • Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
  • Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
  • Stock, clean, and sanitize workstation and equipment
  • Actively cross-sell and up-sell products
  • Maintain a solid knowledge of products and services available in the plaza
  • Follow required brand standards, food safety requirements, as well as all company policies and procedures
  • Execute a variety of other tasks as assigned

Job Criteria

Experience

No experience required


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