Team Member & Shift Leader - Latham, NY

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Benefits

employee discount on nourishing meals
Competitive pay including hourly pay plus pooled staff tips
Paid Vacations
Medical insurance
Dental Insurance
Vision Insurance
performance-based bonus opportunities

Job Description

The Works is a vibrant and growing regional chain of community-minded cafes, proudly serving neighborhoods with fresh, healthy, and locally sourced ingredients. Known for their dedication to quality food and exceptional customer service, The Works crafts a menu featuring bagels, breakfast and lunch sandwiches, soups, salads, smoothies, fresh-baked sweets, and much more. Each cafe location reflects the unique character and needs of its community, offering a welcoming atmosphere that fosters connections among customers and team members alike. Committed to contributing to the health and well-being of the communities they serve—inclusive of customers, employees, and the environment—The Works stands out as... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to stand and walk for periods of 8 plus or minus hours each shift
  • ability to reach, bend, balance, and transport objects repeatedly during a shift
  • neat appearance
  • organized and punctual
  • positive attitude
  • friendly smile
  • commitment to quality customer service
  • ability to work in a fast-paced environment

Job Qualifications

  • Prior food preparation experience preferred
  • great communication skills
  • ability to move quickly and efficiently between tasks
  • excellent customer service orientation
  • leadership skills for shift leader role
  • ability to provide timely and constructive feedback
  • ability to lead and guide a team effectively
  • strong interpersonal skills

Job Duties

  • Greeting, serving customers and handling cash
  • preparing handcrafted smoothies, breakfast and lunch sandwiches, entrees, salads, soups, and more
  • maintaining a clean and organized cafe
  • ability to stay cool and calm in a fast-paced work environment
  • overseeing daily administrative requirements such as cash handling as a shift leader
  • adhering to established operational and service standards with commitment and passion to helping fellow staff do the same as a shift leader
  • developing staff by giving timely, honest, and on-going feedback as a shift leader
  • being confident in leading, directing and guiding others as a shift leader
  • ability to stay cool and calm in a fast-paced work environment as a shift leader

Job Location

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