Team Member & Shift Leader - Amherst, MA

The Works is a flourishing regional chain of community-focused cafes known for delivering the highest quality food paired with warm, friendly customer service. Each cafe is designed to reflect the unique character and specific needs of the communities it serves, emphasizing a commitment to sourcing healthy, local ingredients. The menu features a variety of offerings such as handcrafted bagels, breakfast and lunch sandwiches, soups, salads, smoothies, and fresh-baked sweets, all made with care and quality ingredients. The company is dedicated not only to providing excellent food but also to contributing positively to the health and well-being of its customers, team members, and the environment. This community-oriented culture fosters a vibrant atmosphere where staff and customers alike can engage and grow together.

The Works is currently looking to expand its team with fresh, enthusiastic individuals in Amherst, MA, seeking both full-time and part-time team members and shift leaders. The ideal candidates will be faced-paced, energetic, and passionate about food and customer service. They should have excellent communication skills, the ability to multitask efficiently, and a strong commitment to creating a positive and welcoming experience for every customer. Those hired will join a supportive and growth-oriented environment with many opportunities for advancement, including leadership training for those who take on shift leader responsibilities. The job involves preparing and serving a variety of freshly made food items, maintaining cleanliness and order in the cafe, and handling cash transactions accurately. Shift leaders will also take on additional administrative and supervisory duties, guiding team members to uphold operational standards and foster a cooperative team environment. The Works values individuals who are neat, organized, punctual, and have a positive, can-do attitude. Physical stamina is required as the role involves standing, walking, bending, and lifting during shifts. Employees are rewarded with competitive pay, tip pooling, paid vacations, comprehensive insurance options, and bonus opportunities based on performance. Joining The Works means becoming part of a dynamic, health-conscious cafe team that seeks to make a meaningful impact in its community every day.