
Job Overview
Benefits
Operations excellence
Training and Development
Personal and career growth
Employee assistance program
401(k) Plan
Team Member bonuses
competitive compensation
Job Description
Checkers & Rally's is a prominent fast-food restaurant chain known for its commitment to providing excellent food and outstanding customer service. As a leading business in the quick-service restaurant industry, Checkers & Rally's operates a network of franchise locations dedicated to delivering bold, flavorful meals and a welcoming environment for guests. With a focus on speed, quality, and guest satisfaction, the company strives to be the first choice for customers seeking a quick and delicious dining experience. The franchise model allows for local entrepreneurship while maintaining high corporate standards and strong support systems for each location. This culture of excellence and customer focus helps Checkers & Rally's stand out in the competitive fast-food market.
The role in question is part of the Corporate Field Operations team, serving as a vital link between corporate directives and franchise operations. This position centers on enhancing the guest experience by supporting franchises, teams, and guests in delivering swift and bold food offerings coupled with excellent service. Employees in this role are expected to bring high energy and a guest-first mentality, ensuring every visit to a Checkers & Rally's location is enjoyable and efficient. The role involves responsibilities such as promoting guest satisfaction to build sales and profits, adhering strictly to policies and procedures, and maintaining a safe and enjoyable environment for both employees and customers. Additionally, this position includes cross-training and potential certification in multiple roles within the restaurant, fostering versatility and expertise.
The successful candidate will embody the core values of integrity, service, excellence, and the courage to be bold while contributing to the operational excellence for which Checkers & Rally's is known. This role requires flexibility with scheduling to accommodate the fast-paced nature of the quick-service restaurant environment. Those joining the team will benefit from comprehensive training and development opportunities, personal and career growth potential, competitive compensation with prompt pay, and eligibility for various benefits such as the Employee Assistance Program and a 401(k) plan after one year. The company's commitment to its employees is reflected in the continuous growth of benefits as the individual’s tenure expands.
Working at Checkers & Rally's offers a dynamic work environment where employees are empowered to make a difference in the lives of guests and contribute to a thriving, guest-focused culture. The position fosters a team-oriented atmosphere and challenges employees to maintain high standards of food safety, cleanliness, and customer service excellence. Candidates who are eager to develop their careers in the restaurant industry and thrive in a fast-paced setting will find this role both rewarding and challenging. The opportunity to grow within the company and the extensive support system are key aspects that make working with Checkers & Rally's an appealing career choice.
The role in question is part of the Corporate Field Operations team, serving as a vital link between corporate directives and franchise operations. This position centers on enhancing the guest experience by supporting franchises, teams, and guests in delivering swift and bold food offerings coupled with excellent service. Employees in this role are expected to bring high energy and a guest-first mentality, ensuring every visit to a Checkers & Rally's location is enjoyable and efficient. The role involves responsibilities such as promoting guest satisfaction to build sales and profits, adhering strictly to policies and procedures, and maintaining a safe and enjoyable environment for both employees and customers. Additionally, this position includes cross-training and potential certification in multiple roles within the restaurant, fostering versatility and expertise.
The successful candidate will embody the core values of integrity, service, excellence, and the courage to be bold while contributing to the operational excellence for which Checkers & Rally's is known. This role requires flexibility with scheduling to accommodate the fast-paced nature of the quick-service restaurant environment. Those joining the team will benefit from comprehensive training and development opportunities, personal and career growth potential, competitive compensation with prompt pay, and eligibility for various benefits such as the Employee Assistance Program and a 401(k) plan after one year. The company's commitment to its employees is reflected in the continuous growth of benefits as the individual’s tenure expands.
Working at Checkers & Rally's offers a dynamic work environment where employees are empowered to make a difference in the lives of guests and contribute to a thriving, guest-focused culture. The position fosters a team-oriented atmosphere and challenges employees to maintain high standards of food safety, cleanliness, and customer service excellence. Candidates who are eager to develop their careers in the restaurant industry and thrive in a fast-paced setting will find this role both rewarding and challenging. The opportunity to grow within the company and the extensive support system are key aspects that make working with Checkers & Rally's an appealing career choice.
Job Requirements
- high school diploma or general education degree (GED) preferred
- guest service or food preparation experience
- basic math skills
- ability to work flexible schedule and extended hours
- high energy to keep up with fast paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold
Job Qualifications
- guest service or food preparation experience
- basic math skills
- ability to work flexible schedule and extended hours
- high energy to keep up with a fast paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold
- high school diploma or general education degree (GED) preferred
- food safety certified preferred
Job Duties
- build sales and profits by promoting guest satisfaction
- escalate any concerns or recommendations to the general manager
- identify and respond to guests’ needs
- complete cross-training and certification in multiple positions
- adhere to policy and procedures to maximize guest and employee satisfaction
- help ensure the restaurant is a safe, clean and fun environment for our employees and guests
Job Location
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