Team Member

West Palm Beach, FL, USA|

Job Overview

Benefits

Equal opportunity employer

diversity and inclusion

Career Development

Employee Discounts

Training and support

safe work environment

team-oriented culture

Job Description

Pollo Nation is a renowned fast-casual dining establishment dedicated to delivering delicious and high-quality chicken dishes accompanied by exceptional customer service. As a vibrant part of the foodservice industry, Pollo Nation prides itself on providing a welcoming and lively atmosphere where customers can enjoy flavorful meals prepared with fresh ingredients. The company values teamwork, diversity, and a commitment to excellence, creating a dynamic workplace environment that encourages growth and development among its employees. Pollo Nation operates multiple locations, each designed to offer a clean, safe, and pleasant dining experience for a diverse clientele.

The role offered at Pollo Nation is integral to the smooth functioning of the restaurant's operations and the delivery of top-notch service to its customers. This position encompasses a variety of tasks related to food preparation, customer interaction, and maintaining the overall cleanliness and safety of the restaurant. The ideal candidate will be responsible for greeting customers warmly, taking and relaying food and beverage orders accurately, and assisting in the cooking and packaging of menu items using a range of kitchen equipment such as fryers and grills. Additionally, the role involves efficiently stocking kitchen and serving areas with necessary materials to ensure seamless service flow.

Employees in this position will also handle customer transactions through the use of cash registers, maintain the cleanliness of the restaurant’s interior and exterior, and uphold all food safety and sanitation standards. This position requires adaptability, attention to detail, and the ability to work in a fast-paced environment while maintaining a positive attitude. Pollo Nation offers an inclusive and supportive workplace where employees are encouraged to build their skills and advance within the company. This is an excellent opportunity for individuals seeking a part-time or full-time role in the restaurant industry, with a focus on customer service, food preparation, and teamwork. Applicants should be prepared to create an online account to apply and manage their application status, adhering to password security requirements for account creation.

Job Requirements

must be at least 16 years of age
must have the ability to receive and respond promptly to requests, orders and instructions
must have the ability to communicate with customers and coworkers
must have the ability to comprehend and appropriately react to others
must have the ability to perform multiple tasks
must have the ability to adjust to changing assignments
must have the ability to maintain productivity, composure, and a pleasant attitude under pressure
must be able to speak English in positions requiring immediate customer contact
must be able to learn POS cash register, kitchen screens, recipes
must be able to navigate and use technology such as iPads, laptops, and other digital tools essential for daily operations

Job Qualifications

ability to perform each essential duty satisfactorily
at least 16 years of age
ability to receive and respond promptly to requests, orders and instructions
ability to communicate with customers and coworkers
ability to comprehend and appropriately react to others
ability to perform multiple tasks
ability to adjust to changing assignments
ability to maintain productivity, composure, and a pleasant attitude under pressure
ability to speak English in positions requiring immediate customer contact
ability to learn POS cash register, kitchen screens, recipes
ability to navigate and use technology such as iPads, laptops, and other digital tools essential for daily operations

Job Duties

greet and thank customers
place customer food and beverage orders through verbal communication and/or automated systems
relay customer food and beverage orders from service counter to kitchen operations
cook, prepare, package and pour food and beverages in kitchen operations by and/or through the use of kitchen equipment such as fryers, open-flamed gas grills, cooking vats, ice machines, food processors, and other small wares while utilizing proper food safety and sanitation procedures
stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations
collect customer payments and return proper change to customers through use of cash register
unload deliveries of food, beverage, packaging and serving materials to restaurant
clean the interior and exterior of the entire restaurant premises including sweeping, mopping, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from dining area and litter from the premises
observe/follow alcoholic beverage laws, when applicable
maintain safe public access to the restaurant
perform all other duties as assigned by management