Job Overview

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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Health Insurance
employee discount
Training and Development
flexible schedule

Job Description

Nothing Bundt Cakes (NbC) is a beloved bakery franchise widely recognized for its scrumptious, freshly baked cakes that bring joy to celebrations and everyday moments alike. With a commitment to quality and customer satisfaction, NbC has grown into a prominent brand in the bakery industry, offering a delectable variety of bundt cakes in a range of flavors and sizes, complemented by charming merchandise that enhances the guest experience. Known for its warm and welcoming atmosphere, NbC prides itself on creating memorable moments for every guest who walks through its doors.

The NbC Team Member position is a crucial role at the heart of the bakery's operations and guest interactions. This role involves not only the preparation and baking of exquisite cakes but also delivering exceptional customer service and maintaining an inviting environment. A Team Member at NbC embodies the company’s core values such as servant's heart, spirit of a champion, and genuine connections, ensuring that every guest feels valued and leaves with a delightful experience. The position typically requires the flexibility to work various shifts, including mornings, evenings, weekends, and holidays, depending on the bakery's business needs.

As a Team Member, you’ll engage warmly with guests, assisting with in-store and phone orders, providing detailed product knowledge to help customers select the perfect cake, and ensuring that each cake is prepared with precision and care according to exclusive recipes and food safety standards. Beyond baking and frosting, the role demands a commitment to cleanliness and organization of the bakery to maintain health and safety regulations. Team Members also support inventory management and work collaboratively with colleagues to uphold brand standards and operational excellence. This position offers an enriching environment for those who enjoy multitasking in a fast-paced setting and take pride in craftsmanship and guest relations. Whether you're a seasoned professional or new to the bakery field, this role emphasizes growth, teamwork, and a passion for delivering happiness one delicious bite at a time.

Job Requirements

  • Must be at least 16 years old (18 years old for certain roles such as baking, frosting and dishwashing)
  • No formal education or experience required, but prior experience in guest service, bakery, restaurant, or retail is a plus
  • Must have flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on business demands

Job Qualifications

  • Excellent customer service and communication skills with a warm and positive attitude
  • Strong multitasking and organizational skills in a fast-paced environment
  • Ability to perform precise, repetitive tasks requiring continuous hand, wrist, and arm movement
  • Understanding of basic math and measurement units for accurate ingredient preparation
  • Capacity to lift up to 50 pounds and stand for extended periods
  • Ability to follow detailed instructions and work with minimal supervision
  • Experience in a bakery, restaurant, catering, or retail setting is a plus

Job Duties

  • Provide outstanding customer service, warmly greeting guests and assisting with orders in person and via phone
  • Maintain strong product knowledge to educate guests on NbC cakes, flavors, sizes, and complementary merchandise
  • Assist in the preparation, baking, frosting, and packaging of cakes following strict proprietary recipes and food safety guidelines
  • Ensure all food handling and sanitation standards comply with health and safety regulations
  • Operate bakery equipment such as commercial-grade mixers, ovens, and frosting tools with precision
  • Maintain an organized and clean bakery, including dishwashing, sweeping, mopping, and sanitizing workstations
  • Monitor inventory levels and notify management when replenishment is required
  • Work collaboratively with team members to uphold brand standards and ensure efficient bakery operations
  • Uphold strict adherence to dress code, personal hygiene, and operational procedures

Job Criteria

Experience

No experience required


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