Team Member

Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that spark a chain reaction of GOOD. Founded with the passion of serving high-quality coffee and fostering a warm, welcoming community, Caribou Coffee has grown into a beloved brand recognized for its commitment to exceptional guest service, delicious hand-crafted beverages, and a positive company culture. The company prioritizes three core values: TEAM, GUEST, BUSINESS. This focus drives every interaction within their stores and ensures that both customers and employees experience a supportive and inspiring environment. Caribou Coffee is more than just a place to grab a cup of coffee; it’s a community hub where relationships are built, joy is spread, and every visit is an opportunity for meaningful connection.

The Team Member position at Caribou Coffee is a vital role that embodies the spirit and purpose of the brand. As the core of the Caribou experience, Team Members are responsible for delivering unparalleled guest service that turns simple coffee runs into memorable moments. They hand-craft beverages to exacting standards and prepare and serve food offerings to ensure consistent quality and satisfaction. The role is dynamic, offering the chance to float between various responsibilities including barista duties, guest service, and support roles within the team. This flexibility enables Team Members to gain a well-rounded understanding of store operations and helps maintain the store’s clean, organized, and welcoming atmosphere.

Team Members are more than just employees; they are brand ambassadors who bring Caribou Coffee’s purpose and values to life in every interaction. They foster personal, ongoing relationships with guests by practicing active listening, anticipating needs, and making enthusiastic recommendations. This proactive approach is key to creating an inviting experience that encourages guests to return. Additionally, Team Members embrace the core values of supporting one another, making fun happen, being authentic, taking ownership, and serving with love.

The position requires physical stamina as Team Members will engage in tasks involving sitting, standing, lifting up to 50 pounds, bending, and moving intermittently throughout shifts that can last between four to eight hours. It also demands resilience, a learner's mentality, and the readiness to assist both guests and coworkers. Caribou Coffee encourages individuals who show up eager to make a positive impact and take pride in being reliable team players.

This is an opportunity to join a company committed to inclusivity and equal opportunity employment. Caribou Coffee welcomes applicants of diverse backgrounds and identities, including minorities, women, protected veterans, and individuals with disabilities. The company is dedicated to creating an accessible workplace with reasonable accommodations where required.

Working as a Team Member at Caribou Coffee means more than just employment; it means becoming part of the 'Bou Crew,' where making a difference and having fun go hand in hand. If you’re passionate about coffee, enjoy creating smiles, and want to work in a place where you can be yourself while contributing to your community, this role is ideal. Join Caribou Coffee and be part of a company striving to make every day brighter for its team and its guests.