Team Member

Blaine, MN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $11.23 - $18.71

Benefits

competitive pay

flexible scheduling

employee discount

Paid Time Off

Health Insurance

Opportunities for advancement

supportive work environment

Job Description

Caribou Coffee is a well-established and beloved coffeehouse chain known for creating day-making experiences that spark a chain reaction of GOOD. With a strong focus on TEAM, GUEST, and BUSINESS, Caribou Coffee fosters a welcoming and inclusive environment for both employees and guests. The company is deeply invested in community impact and creating life-long relationships through serving the best coffee around. As a leading coffee brand, Caribou Coffee emphasizes values such as support, fun, authenticity, ownership, and serving with love to deliver an exceptional experience each time someone walks into their stores.

The role of Team Member at Caribou Coffee is a pivotal position that embodies the core of the Caribou experience. Team Members are responsible for delivering unparalleled guest service through personal engagement and active listening, anticipating guest needs, and bringing the company’s Purpose and Values to life in every interaction. This position requires a dedication to crafting world-class hand-made beverages according to Caribou’s standards and participating fully in the daily operations of the store.

Team Members at Caribou Coffee are essential in maintaining a welcoming atmosphere by managing cleanliness, organization, and order accuracy, as well as handling cash responsibly. They float between barista and guest service roles, always ready to support their teammates and guests. This job is excellent for individuals who thrive in fast-paced environments, enjoy making a positive impact, and want to work someplace they can be themselves. Starting pay ranges from $11.23 to $18.71 per hour, depending on location and experience, with shifts that may include early mornings, evenings, weekends, and holidays.

The physical demands of this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting or standing for 4 to 8 hours, bending, and moving intermittently during the workday, which may require reasonable accommodations. Caribou Coffee is committed to equal employment opportunity and welcomes applicants from all backgrounds. The outlined duties may evolve, reflecting the company’s dynamic and team-oriented culture, ensuring that Team Members remain engaged and valued. Joining the Caribou Coffee 'Bou Crew' means becoming part of a vibrant community focused on making a difference and delivering joy through coffee and connection.

Job Requirements

Must be at least 16 years of age
ability to work early mornings, evenings, some holidays, and/or weekends
able to lift up to 50 pounds
able to sit, stand, bend, and move intermittently for 4 to 8 hours
reliable and dependable
ability to follow cash handling policies
willing to take direction and support team members
commitment to equal employment opportunity and non-discrimination
capable of working in a fast-paced environment
possesses a learner’s mentality

Job Qualifications

Must be at least 16 years old
ability to work early mornings, evenings, some holidays, and/or weekends
preferred experience in restaurant, retail, or guest service
strong communication and interpersonal skills
ability to follow procedures and maintain high standards of cleanliness
willingness to learn and take direction
ability to work well in a team environment
physical capability to stand and move intermittently for up to 8 hours
positive attitude and enthusiasm for customer service

Job Duties

Provide incredible guest service by developing personal ongoing relationships with guests
practice active listening and connection
anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
make enthusiastic and knowledgeable recommendations to delight guests
create day making experiences that spark a chain reaction of GOOD
hand-craft beverages to order per Caribou standard operating procedures
heat, prepare, and serve Caribou food offerings to standard
float between barista and guest service roles and fulfill all team member responsibilities
take guest orders and manage cash drawer according to cash handling policies
maintain cleanliness, sanitization, and organization standards throughout the store
actively anticipate team and guest needs
differentiate between problems that can be solved directly and those requiring leader support
follow leadership directions while managing multiple priorities
embody Core Values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
bring joy to interactions and make fun happen
support team members and guests with a helpful attitude
maintain a learner’s mentality to improve effectiveness
consistently do the right thing and serve with love
take ownership to make a positive impact
be a reliable team player
demonstrate resilience under pressure and seek help when needed