Team Member

Caribou Coffee is a well-established coffeehouse chain known for crafting exceptional coffee experiences and creating welcoming environments where both guests and team members can thrive. Founded on principles of passion for coffee and community, Caribou Coffee has grown to become a beloved brand recognized for quality beverages, friendly service, and a commitment to making a positive impact in local communities. The company emphasizes a culture built on teamwork, genuine connections, and service excellence, focusing on what truly matters: the team, the guest, and the business. Caribou Coffee is dedicated to fostering an inclusive and supportive workplace where employees can be themselves, contribute meaningfully, and grow both personally and professionally. The brand prides itself on making day-making experiences that spark a chain reaction of good, involving every team member in delivering memorable guest service grounded in the company’s core values.

The role of the Team Member at Caribou Coffee is central to continuing this tradition of excellence. It is an exciting opportunity to join the 'Bou Crew' where every day involves creating exceptional moments for guests through unparalleled hospitality and expertly crafted beverages. The Team Member is responsible for delivering the Caribou Coffee purpose and values in all interactions, ensuring that every guest feels valued and well cared for. This position requires a dynamic individual who takes ownership, embraces fun, supports their teammates, and brings warmth and joy to every customer engagement.

As a Team Member, you will be the face of Caribou Coffee, responsible not only for hand-crafting beverages to Caribou’s high standards but also for anticipating guest needs, making knowledgeable recommendations, and managing cash transactions accurately and securely. You will serve food offerings prepared per company guidelines and maintain store cleanliness, organization, and operational standards. Flexibility is key, as you will float between different roles—from barista to guest service—to ensure smooth daily operations and exceptional experiences. This position demands resilience under pressure, a learner’s mentality, and a genuine passion for hospitality. You will also play a proactive role in problem-solving and supporting leadership when necessary, continuously driving the team’s success.

This role is ideal for individuals ready to contribute in a fast-paced, friendly coffeehouse environment where every interaction counts and each day presents the opportunity to make a positive difference. Whether you have prior restaurant or retail experience or are new to the industry, Caribou Coffee values your enthusiasm, commitment, and willingness to learn. The company emphasizes equal opportunity and diversity, welcoming candidates from all backgrounds, committed to fostering a respectful and inclusive workplace. If you are at least 16 years old, able to work flexible shifts including mornings, evenings, holidays, or weekends, and want to be part of a team that values fun, respect, and personal growth, the Team Member position at Caribou Coffee could be your perfect fit.