Team Member

Caribou Coffee is a well-established coffeehouse known for creating day-making experiences that spark a chain reaction of good. As a beloved brand in the coffee industry, Caribou Coffee focuses on three core priorities which are team, guest, and business. This commitment ensures that every interaction in their stores is infused with warmth, connection, and quality, making it more than just a coffee shop but a community hub where guests can be themselves while enjoying expertly crafted beverages and excellent service. The company fosters a culture where employees, referred to as the 'Bou Crew,' are encouraged to be authentic, supportive, and passionate about serving their community. Caribou Coffee emphasizes a strong team dynamic, guest satisfaction, and business success through these positive, day-making moments that highlight the company’s values: support one another, make fun happen, be yourself, take ownership, and serve with love.

The role of a Team Member at Caribou Coffee is central to bringing this brand experience to life. As the core of the Caribou experience, the Team Member is responsible for delivering unparalleled guest service and preparing world-class handcrafted coffee beverages that meet the company's high standards. This position involves more than just making drinks and serving food—it requires an engaging presence that makes customers feel valued and appreciated. Team Members develop ongoing personal relationships with guests by practicing active listening and anticipating needs, which helps to proactively solve guest opportunities with expert product knowledge and genuine hospitality.

Caribou Coffee’s Team Members embody the company’s Purpose and Core Values in every aspect of their work. They take pride in their ability to wear multiple hats within the store, floating between barista duties and guest service tasks. Responsibilities also include managing cash transactions, maintaining the store's cleanliness and organization, and actively supporting their teammates to create a seamless, enjoyable experience for all. The role requires a positive attitude, resilience under pressure, and a learner's mentality to continuously improve and adapt. Team Members contribute to a lively, fun atmosphere and are encouraged to bring joy and ownership to every shift. Additionally, Caribou Coffee prides itself on being an equal opportunity employer, welcoming applicants from all backgrounds and providing accommodations for those with disabilities.

Compensation for this role ranges from $11.23 to $18.71 per hour, depending on local and state minimum wage regulations. The physical demands include standing, sitting, reaching, lifting up to 50 pounds, bending, and intermittent movement throughout a 4 to 8-hour shift. This is an excellent opportunity for individuals who are at least 16 years old and desire a part-time or full-time role in a supportive, community-focused coffeehouse environment where they can develop valuable customer service and beverage crafting skills while making a positive impact on their community.