Team Member

Caribou Coffee is a well-established coffeehouse chain dedicated to creating day-making experiences that inspire a chain reaction of GOOD. The company’s core philosophy revolves around prioritizing the team, guests, and business to foster a welcoming environment where employees can be authentic while making meaningful impacts on their community. Caribou Coffee is recognized for its high-quality, hand-crafted beverages and outstanding customer service, making it a favorite destination for coffee lovers. The brand emphasizes its values through each interaction and encourages employees to bring the company’s core values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love.

As a Team Member at Caribou Coffee, you are the heart of the customer experience. This role is essential in delivering unparalleled guest service while crafting world-class beverages following Caribou's standard operating procedures. The position requires an enthusiastic and knowledgeable approach to making recommendations and engaging with guests to create joyful moments that extend beyond just drinking coffee. Team Members float between barista and guest service roles, managing orders, cash handling, and ensuring the store is clean, inviting, and organized. You will be proactive in anticipating guest needs and solving opportunities, working collaboratively with your team, and embodying a learner’s mentality to improve continuously. Emphasizing resilience and willingness to ask for help, the Team Member supports a well-run store where everyone works together to foster a positive, inclusive atmosphere.

This is a hands-on role requiring physical activity such as lifting up to 50 pounds, standing for long periods, reaching, and moving intermittently during work hours. Shifts may include early mornings, evenings, weekends, and holidays, requiring flexibility and a positive attitude. Caribou Coffee is an equal opportunity employer, committed to diversity, equity, and inclusion, and encourages applicants from all backgrounds to apply. The company strives to accommodate employees with disabilities or special needs to ensure a supportive work environment.

The Team Member position is ideal for individuals seeking a dynamic role in the food and beverage industry, looking to develop customer service skills, and passionate about coffee culture. As part of the ‘Bou Crew,’ employees enjoy building lifelong relationships and making a tangible difference in their communities. If you want to work for a company that values fun, connection, and exceptional service, Caribou Coffee is the perfect place to grow and thrive.