Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Employee assistance program
401(k) Plan
Team Member bonuses

Job Description

Checkers & Rally's is a dynamic and fast-growing restaurant franchise known for its commitment to delivering outstanding guest experiences through bold, flavorful food and exceptional service. As a leader in the fast-food industry, Checkers & Rally's operates numerous locations across the country, where they prioritize guest satisfaction, team member development, and a vibrant work environment. The company is deeply rooted in its core values of integrity, service, excellence, and the courage to be bold and grow, striving to make a meaningful difference in the lives of franchisees, employees, and customers alike. Checkers & Rally's focuses on building a culture where team members are empowered to exceed guest expectations, contributing directly to the brand's reputation as a first choice for fast, bold food in a welcoming setting.

The Team Member role at Checkers & Rally's is integral to maintaining the restaurant’s commitment to quality and guest satisfaction. This position involves more than just food preparation and service; it requires a proactive attitude toward customer needs and a collaborative spirit that supports the restaurant’s overall operational excellence. As a Team Member, you will be responsible for providing fast, bold food while maintaining a clean, safe, and fun environment for both guests and employees. You will engage in cross-training for multiple positions, enhancing your skills and contributing to a flexible workforce. This role demands high energy and a positive outlook, essential for thriving in the fast-paced restaurant environment. Team Members play a crucial part in escalating guest concerns, ensuring every visitor's experience is met with professionalism and care. The position often requires working a flexible schedule, including extended hours, to meet the demand for outstanding service at any time. At Checkers & Rally's, being a Team Member offers opportunities for personal and career growth, supported by comprehensive training and development programs. The benefits include access to an Employee Assistance Program from day one and eligibility for a 401(k) plan after one year of service, along with potential team member bonuses. This employment opportunity is ideal for those who are passionate about the hospitality industry and are eager to contribute to a brand that values excellence and boldness in its approach to food and customer engagement.

Job Requirements

  • High School Diploma or General Education Degree (GED) preferred
  • Food Safety Certified preferred
  • guest service or food preparation experience
  • basic math skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with fast paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • Guest service or food preparation experience
  • basic math skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with fast paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • High School Diploma or General Education Degree (GED) preferred
  • Food Safety Certified preferred

Job Duties

  • Building sales and profits by promoting guest satisfaction
  • escalating any concerns or recommendations to the General Manager
  • identifying and responding to guests' needs
  • completing cross-training and certification in multiple positions
  • adhering to policy and procedures to maximize guest and employee satisfaction
  • helping ensure the restaurant is a safe, clean and fun environment for employees and guests

Job Criteria

Experience

Entry Level (1-2 years)


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