Job Overview

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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Employee assistance program
401(k) Plan
Team Member bonuses

Job Description

Checkers & Rally's is a renowned fast-food restaurant chain known for delivering bold and flavorful food alongside exceptional guest service. Established with a commitment to making a difference in people's lives, Checkers & Rally's operates numerous franchises that prioritize guest satisfaction, employee growth, and operational excellence. The company embodies a culture of integrity, service, and courage to be bold while providing a safe, clean, and fun environment for both employees and guests. Located in Kentucky, each restaurant aims to be the first choice for guests by offering fast, quality food and memorable service experiences.

The Team Member role at Checkers & Rally's is integral to achieving these goals. Team Members are expected to passionately serve guests by providing excellent customer service and fast, bold food. This position involves building sales and profits by promoting guest satisfaction, responding promptly to guest needs, and escalating any concerns or recommendations to the General Manager. Team Members will undergo cross-training and certification in multiple positions, allowing them to contribute flexibly and effectively across various roles within the restaurant.

In addition to operational responsibilities, Team Members help maintain a safe and clean restaurant environment, which is essential for the wellbeing of both employees and guests. The role requires high energy and adaptability to thrive in the fast-paced atmosphere of a restaurant setting. Team Members are expected to embody the core values of the organization, including integrity, service, excellence, and the courage to be bold and grow professionally. This position offers the opportunity for personal and career growth, reinforced by a strong emphasis on training and development. Employees are supported through benefits such as the Employee Assistance Program from day one and eligibility for the 401(k) plan after one year of service, along with opportunities to earn team member bonuses.

Working at Checkers & Rally's in this Team Member capacity means joining a dynamic team that values operational excellence and personal development. The role not only allows employees to interact positively with guests but also to develop skills and advance within a supportive and rewarding workplace culture. Whether through learning multiple job functions or helping to create a memorable guest experience, Team Members are vital contributors to the brand's continued success and guest loyalty.

Job Requirements

  • High School Diploma or General Education Degree (GED) preferred
  • Food safety certified preferred
  • Guest service or food preparation experience
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast-paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • Guest service or food preparation experience
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with a fast-paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • High School Diploma or General Education Degree (GED) preferred
  • Food safety certified preferred

Job Duties

  • Building sales and profits by promoting guest satisfaction
  • Escalating any concerns or recommendations to the General Manager
  • Identifying and responding to guests' needs
  • Completing cross-training and certification in multiple positions
  • Adhering to policy and procedures to maximize guest and employee satisfaction
  • Helping ensure the restaurant is a safe, clean and fun environment for employees and guests

Job Criteria

Experience

Entry Level (1-2 years)


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