Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Operations excellence
Training & development
Personal & career growth
Benefits & rewards
Compensation

Job Description

Checkers & Rally's is a renowned fast-food restaurant chain committed to providing guests with a unique and satisfying dining experience. With a strong reputation for serving bold flavors and fast food with exceptional guest service, Checkers & Rally's is dedicated to making a positive impact on the lives of its franchisees, team members, and guests. The company prides itself on being a leader in the fast-food industry by focusing on delivering quality food quickly and a memorable customer experience. As part of its mission, Checkers & Rally's continuously strives to be the first choice for guests seeking flavorful, convenient meals in a friendly and clean environment. This renowned brand operates numerous locations across the country, each dedicated to upholding the company's core values of integrity, service, excellence, and boldness.

The role available at Checkers & Rally's is within the Corporate Field Operations team, designed to ensure that each restaurant location delivers outstanding service and experiences to their customers. As a team member, you will play a crucial role in supporting guests by providing fast, bold food and excellent customer service. This position is centered around a fast-paced work environment, requiring high energy and focus on guest satisfaction and operational excellence. Employees will have opportunities to engage in cross-training and certification in various positions, which promotes career growth and skill diversification within the company.

In this role, you will be responsible for actively contributing to building sales and profits, promoting guest satisfaction, and maintaining a safe, clean, and enjoyable environment for both employees and guests. Additionally, you will be expected to handle guest needs and concerns confidently and escalate any significant issues to the restaurant's General Manager. The role requires adherence to company policies and procedures, ensuring maximum satisfaction for guests and employees alike. The company values team members who demonstrate a commitment to the organization's core principles and who bring enthusiasm and dedication to their position.

Checkers & Rally's offers a comprehensive work experience that includes training and development programs geared towards fostering personal and career growth. Team members can expect a supportive atmosphere where they are encouraged to perform at their best, backed by operational excellence standards. Benefits and rewards, such as the Employee Assistance Program and eligibility for the 401(k) plan with continued service, add further value to the employment experience at this establishment. The compensation system is designed to provide timely rewards, including daily pay, and opportunities for team member bonuses, emphasizing the company’s commitment to recognizing hard work and dedication.

Job Requirements

  • High school diploma or general education degree (GED)
  • Guest service or food preparation experience
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • Food safety certified - preferred

Job Qualifications

  • Guest service or food preparation experience
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • High school diploma or general education degree (GED) - preferred
  • Food safety certified - preferred

Job Duties

  • Building sales and profits by promoting guest satisfaction
  • Escalating any concerns or recommendations to the General Manager
  • Identifying and responding to guests’ needs
  • Completing cross-training and certification in multiple positions
  • Adhering to policy and procedures to maximize guest and employee satisfaction
  • Helping ensure the restaurant is a safe, clean and fun environment for employees and guests

Job Criteria

Experience

Entry Level (1-2 years)


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