Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Employee assistance program
401(k) Plan
Team Member bonuses

Job Description

Checkers & Rally's is a dynamic and fast-paced restaurant franchise known for its bold flavor and commitment to guest satisfaction. With numerous locations, the company focuses on serving high-quality food quickly while maintaining exceptional customer service standards. As a franchise that values its guests, team members, and franchisees, Checkers & Rally's creates an environment where employees can thrive, grow, and make a meaningful impact every day. Operating in the quick-service restaurant (QSR) industry, the brand is recognized for its innovative approach to fast food and a bold menu that attracts a diverse customer base. The company prides itself on its inclusive culture, opportunities for personal and professional growth, and dedication to operational excellence. Joining Checkers & Rally's means becoming part of a team that prioritizes integrity, service, excellence, and the courage to be bold, fostering a workplace that drives both employee satisfaction and guest delight. Employment with Checkers & Rally's is typically on a full-time or part-time basis with a competitive pay structure aligned to industry standards for fast-food service employees. Benefits expand as the employee grows with the company, reflecting its commitment to long-term career development and employee well-being. As a Team Member at Checkers & Rally's, your primary role is to contribute passionately to the brand's mission by delivering outstanding guest service and fast, bold food. This position is crucial in supporting restaurant operations that focus on guest satisfaction, operational efficiency, and team collaboration. You will be involved in various responsibilities, including providing excellent customer service, responding to guest needs, and helping maintain a clean and safe restaurant environment. Cross-training in multiple positions will equip you with a versatile skill set that enhances both your personal growth and the restaurant's success. You will also play a pivotal role in promoting sales and profits through attentive service and actively escalating any guest concerns to management, ensuring every guest leaves satisfied. This role is ideal for individuals who thrive in a lively, fast-paced atmosphere, have a high level of energy, and are committed to upholding the company's core values. The position offers an excellent opportunity for those looking to start or accelerate their career in the hospitality and food service industry, with prospects for personal development and advancement within the franchise network. Checkers & Rally's supports its team members with comprehensive training programs, career growth opportunities, and a range of benefits including an employee assistance program and eligibility for a 401(k) plan after one year of service. Joining this team means becoming part of a supportive and ambitious community dedicated to excellence in every aspect of restaurant operation.

Job Requirements

  • Guest service or food preparation experience
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • High school diploma or general education degree (GED) - preferred
  • Food safety certified - preferred

Job Qualifications

  • Guest service or food preparation experience
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow
  • High school diploma or general education degree (GED) - preferred
  • Food safety certified - preferred

Job Duties

  • Building sales and profits by promoting guest satisfaction
  • Escalating any concerns or recommendations to the General Manager
  • Identifying and responding to guests’ needs
  • Completing cross-training and certification in multiple positions
  • Adhering to policy and procedures to maximize guest and employee satisfaction
  • Helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Entry Level (1-2 years)


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