Team Member

Checkers & Rally's is a prominent fast-food restaurant chain known for its bold flavors and commitment to delivering exceptional guest experiences. Founded with a vision to serve delicious and quick meals, Checkers & Rally's has established itself as a leader in the quick-service restaurant industry by focusing on quality, speed, and customer satisfaction. The company prioritizes creating a welcoming environment for both its guests and employees while maintaining operational excellence across its franchises and corporate locations. As a member of the Corporate Field Operations team, employees play a crucial role in upholding the brand's reputation by ensuring every guest interaction is positive and every meal served meets the highest standards of quality and speed.

The role within Checkers & Rally's Corporate Field Operations team is designed for individuals passionate about customer service and food service excellence. Team members in this position help ensure that the restaurant is the first choice for guests by delivering outstanding service and fast, bold food. The role involves working closely with franchisees, team members, and guests to build sales and profits through exceptional guest satisfaction. Team members are empowered to identify guests' needs, escalate any concerns or recommendations to the General Manager, and actively contribute to creating a safe, clean, and fun environment for all. This role requires a commitment to the brand’s core values of integrity, service, excellence, and courage to be bold and grow.

Employees in this position will have the opportunity to grow professionally within the company through comprehensive training and development programs. Cross-training and certification across multiple roles enable team members to acquire a diverse skill set and better understand the operational aspects of the restaurant business. The company emphasizes delivering operational excellence and offers personal and career growth opportunities, supported by benefits like the Employee Assistance Program and eligibility for the 401(k) plan after one year of service. Compensation is designed to be rewarding and timely, with immediate payment options to meet employees' financial needs.