Team Member

Caribou Coffee is a renowned coffee company known for creating day-making experiences that spark a chain reaction of GOOD. Established as a leader in the coffeehouse industry, Caribou Coffee takes pride in not only serving world-class hand-crafted beverages but also fostering a welcoming environment where team, guest, and business priorities come together harmoniously. The company emphasizes a culture where employees can be themselves while actively making a positive impact on their communities and building lifelong relationships with guests.

As a brand, Caribou Coffee upholds a strong purpose-driven approach to its operations. Their commitment goes beyond just coffee; it extends into the sphere of guest service and team collaboration, making the experience memorable and meaningful for everyone involved. This ethos is encapsulated by their core values, which include supporting one another, making fun happen, taking ownership, being authentic, and serving with love. These principles guide daily interactions and operational procedures across all their locations.

The position of Team Member at Caribou Coffee is central to bringing this mission to life. As the heart of the Caribou experience, the Team Member plays a crucial role in delivering unparalleled guest service. This involves developing ongoing personal relationships with guests through attentive listening, anticipating their needs, and providing enthusiastic and knowledgeable recommendations. Team Members craft beverages to strict Caribou standards, prepare food items, take and manage orders, and maintain store cleanliness and organization. Flexibility is essential as Team Members often float between barista and guest service duties, contributing to all team roles as needed.

Team Members are expected to embody Caribou’s Core Values in every interaction, ensuring that each guest's experience is filled with joy and genuine care. They must possess a learner’s mentality, always striving to improve their skills and approach. The role also requires effective multitasking and resilience under pressure while remaining a reliable team player. Caribou Coffee values team members who take ownership of their work and seek to make a positive impact, both within the team and in their guest interactions.

This role is suited for individuals who thrive in dynamic environments and are motivated by community engagement and exceptional service. Caribou Coffee offers a competitive hourly wage in the range of $11.23 to $18.71 per hour, subject to local and state minimum wage regulations. The physical aspects of the job require the ability to perform various activities such as lifting up to 50 pounds, standing or sitting for extended periods, and other movements typical in a coffeehouse setting, with accommodations made where necessary.

Caribou Coffee is an Equal Opportunity Employer that embraces diversity and inclusivity. They encourage applicants from all backgrounds to join their herd and contribute to a work environment free from discrimination or harassment. This inclusive culture supports all employees, promoting fairness irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Candidates needing special accommodations are encouraged to communicate their needs. Joining Caribou Coffee means becoming part of a team dedicated to nurturing community connections and delivering outstanding coffee experiences.