Team member

Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that spark a chain reaction of good. Founded with a clear purpose, the company values the importance of team, guest, and business in delivering exceptional coffee experiences. With a strong commitment to community impact, Caribou Coffee fosters an inclusive and welcoming environment where employees can be themselves while making meaningful connections with guests and colleagues alike. Operating as a leading brand in the coffee and quick-service industry, Caribou Coffee is dedicated to serving the best hand-crafted beverages and creating lifelong relationships with its patrons through outstanding customer service and a passionate team approach. This opportunity is for individuals looking to join a dynamic and supportive work culture known as the 'Bou Crew,' where fun, ownership, and love for the craft are central to daily operations.

The Team Member role at Caribou Coffee is pivotal to delivering the brand's purpose and values. As the core of the Caribou experience, team members are responsible for creating memorable moments for guests by providing unparalleled hospitality, preparing world-class beverages, and embodying the company’s core values in every interaction. This role requires a person who is enthusiastic, customer-focused, and adaptable to a fast-paced environment. A Team Member not only crafts beverages and serves food offerings according to Caribou's high standards but also actively engages with guests by developing personal relationships, anticipating their needs, and making informed recommendations. This position demands versatility, as team members float between various responsibilities including guest service, beverage preparation, and cash handling.

Caribou Coffee places a high emphasis on teamwork and community spirit, encouraging Team Members to support one another and make work enjoyable. The successful candidate will demonstrate resilience under pressure, maintain a learner’s mentality, and show a consistent desire to improve and deliver excellent service. Integrity, ownership, and the ability to work collaboratively are crucial, as the team navigates multiple priorities with guidance from leadership when necessary. Physical demands include standing, lifting, and being active for extended periods, suitable for those aged 16 and older who can work early mornings, evenings, weekends, or holidays as needed. Caribou Coffee operates with equal opportunity principles, welcoming diversity and commitment to inclusivity in the workplace.