Team Member

Caribou Coffee is a renowned coffeehouse company committed to creating day-making experiences that spark a chain reaction of GOOD. Founded on the principles of team, guest, and business, Caribou Coffee aims to offer an inclusive and welcoming environment where employees can be themselves while positively impacting their communities. With a focus on exceptional guest service and premium handcrafted beverages, Caribou Coffee has grown into a beloved brand in the specialty coffee industry. The company's culture encourages lifelong relationships among team members and guests while serving some of the best coffee blends around.

At Caribou Coffee, the Team Member role is pivotal in bringing the brand's purpose and core values to life. This position is centered on delivering unparalleled guest service, expertly crafting beverages, and fostering a positive atmosphere for both team members and customers alike. The Team Member is expected to engage with guests by developing personal relationships, practicing active listening, and anticipating needs to exceed expectations. This role requires an enthusiastic approach toward interaction, embracing Caribou's values of supporting one another, making fun happen, being authentic, taking ownership, and serving with love.

In addition to guest service, the Team Member handles a variety of tasks including preparing food items per company standards, managing cash responsibly, and ensuring the store remains clean, organized, and inviting. Flexibility is essential as the Team Member may float between various responsibilities such as barista and guest service, always ready to support the team wherever needed. The role demands resilience under pressure, a strong learner's mentality, and a commitment to making a meaningful impact on the community and within the store environment.

Caribou Coffee is an Equal Opportunity Employer that values diversity and inclusivity. They prohibit discrimination based on any protected characteristic and actively accommodate applicants with disabilities or special needs. The physical demands for this job include lifting up to 50 pounds, standing, sitting, bending, and intermittent movement within the work period of 4 to 8 hours, with accommodations provided when necessary. The store in Sioux Falls, South Dakota, is seeking individuals who can work flexible hours including early mornings, evenings, some holidays, and weekends. Individuals at least 16 years old with a passion for guest service and coffee culture are encouraged to apply.

Working as a Team Member at Caribou Coffee provides an excellent opportunity to join a dynamic, community-focused environment where every day offers a chance to make a difference. Employees gain valuable skills in customer service, food and beverage preparation, teamwork, and cash handling. The role supports growth and learning within the company while fostering a fun and supportive workplace. If you love coffee, enjoy connecting with people, and want to be part of a vibrant team, joining Caribou Coffee as a Team Member is a perfect fit.