Team Member

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $13.25 - $15.25

Work Schedule

Day Shifts

Weekend Shifts

Fixed Shifts

Night Shifts

Benefits

flexible schedule

Employee Discounts

Training and Development

Paid Time Off

Career advancement opportunities

supportive work environment

uniform provided

Job Description

Dave's Hot Chicken is a fast-growing restaurant chain known for serving Nashville-style hot chicken with a unique blend of spices and flavorful dishes. Founded with a passion for delivering high-quality, delicious meals in a fast-paced environment, Dave's Hot Chicken has made a name for itself by combining great customer service with consistent food quality and a vibrant atmosphere. The restaurant reflects a culture that values teamwork, efficiency, and guest satisfaction, making it an exciting place to work. As a quick-service restaurant, the primary goal is to provide guests with speedy service without compromising taste or hospitality. The establishment prioritizes cleanliness, safety, and a friendly, energetic staff that works cohesively to create an exceptional dining experience.

The Team Member role at Dave's Hot Chicken is critical in ensuring smooth restaurant operations from guest service to food preparation and cleanliness. This position requires working efficiently in a dynamic, fast-paced setting while maintaining a positive attitude and professionalism at all times. The Team Member will be responsible for greeting guests, recording orders, preparing menu items following strict safety and sanitary protocols, and maintaining the restaurant's cleanliness and tidiness. Additionally, teamwork and communication with fellow employees and management are key components of the role, with emphasis on following the training program and company policies to uphold the restaurant’s standards. This position offers an excellent opportunity for individuals looking to develop customer service skills, gain experience in the restaurant industry, and contribute to a high-energy team environment. It typically involves flexible hours including nights, weekends, and holidays, providing students or individuals with adaptable schedules the chance to work and grow within the company. The role demands physical stamina and the ability to handle tasks such as standing for long periods, bending, stooping, lifting, and operating kitchen equipment. Overall, this job offers a foundational stepping stone for those interested in hospitality or food service careers, with a focus on guest satisfaction, teamwork, and maintaining high performance in a bustling restaurant setting.

Job Requirements

Must be at least 16 years old
Flexibility to work nights weekends holidays opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 to 75 pounds comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Looks at restaurant operations from the guest's point of view
Effective communicator with teammates and the restaurant management team
Excellent time management skills
Must have reliable transportation to work
Must have telephone or other reliable method of communicating with restaurant management team and teammates

Job Qualifications

Current student or high school diploma or GED preferred
Positive attitude and commitment to guest satisfaction
Effective communicator with teammates and the restaurant management team
Excellent time management skills
Ability to work well in a team environment and fast-paced setting

Job Duties

Follow the steps outlined in the DHC training program to learn new skills duties and responsibilities
Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
Communicate to their immediate supervisor when additional training guidance and practice is needed
Understand how each job responsibility impacts guests the team and overall Restaurant operations and success
Greet guests record orders and serve food and beverages with a consistently positive and helpful attitude including answering questions
Work together with other teammates to prepare items on the DHC menu while following cooking instructions safety procedures and sanitary requirements
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Use specific kitchen machinery equipment such as ice cream dispensers fryers warmers etc
Ensure restaurant cleanliness daily by clearing tables sweeping and mopping floors washing sanitizing disinfecting kitchen utensils and high touch-point areas and servicing restrooms
Handle guests concerns and complaints professionally and calmly to resolve problems according to Restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC uniform policy
Follow all company guidelines for food and cash controls
follow all cost control guidelines to maintain and minimize restaurant costs and effectively uses all products supplies and equipment facilities
Are performance-oriented and performance driven
understand performance expectations and are aware of performance results