Team Member

South Bend, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Employee assistance program

401(k) plan eligibility after 1 year

Team Member bonuses

Training and Development

Career growth opportunities

Job Description

Checkers & Rally's is a dynamic and fast-growing fast-food restaurant chain recognized for its bold approach to service and food. Established with a mission to provide convenient and delicious meals, Checkers & Rally's has built a strong reputation for exceptional customer service, quality food offerings, and a fun dining atmosphere. With numerous franchise locations across multiple states including Indiana, Ohio, Kentucky, and West Virginia, Checkers & Rally's is committed to making a difference in the lives of its guests, franchisees, and team members. The company prides itself on fostering a workplace culture that values integrity, service, excellence, and boldness – encouraging every team member to contribute to the brand's ongoing success and growth.

The Team Member role at Checkers & Rally's is essential for delivering an outstanding guest experience. This position involves directly engaging with guests to provide fast and friendly service while maintaining high food quality standards. As a Team Member, you will be responsible for promoting customer satisfaction by building sales and ensuring guests' needs are met efficiently. Your daily activities will include areas such as food preparation, order taking, and cross-training in multiple operational roles to develop a comprehensive understanding of restaurant functions. The work environment is fast-paced and energetic, requiring a high level of enthusiasm and commitment to upholding company policies and procedures. Emphasizing safety, cleanliness, and a positive environment, this role ensures the restaurant remains welcoming to guests and employees alike.

Working at Checkers & Rally's offers promising opportunities for personal and career growth. Team Members benefit from thorough training and development programs designed to enhance their skills and knowledge within the foodservice industry. Additionally, the company offers opportunities for advancement and rewards team members who consistently demonstrate excellence in service and operational standards. Employment benefits include access to an Employee Assistance Program from the first day, eligibility for 401(k) plans after one year of service, and team member bonuses. This position is perfect for individuals who thrive in a fast-paced setting and are eager to contribute to a vibrant and inclusive work culture, all while pursuing meaningful career advancement opportunities within a renowned fast-food brand.

Job Requirements

High school diploma or general education degree (GED) preferred
Guest service or food preparation experience required
Basic math skills required
Ability to work flexible schedule and extended hours required
High energy and enthusiasm to handle a fast-paced environment required
Commitment to core values including integrity, service, excellence, and boldness required
Food Safety Certification preferred

Job Qualifications

Guest service or food preparation experience
Basic math skills
Ability to work flexible schedule and extended hours
High energy to keep up with a fast-paced environment
Commitment to core values of integrity, service, excellence, and courage to be bold and grow
High School Diploma or General Education Degree (GED) preferred
Food Safety Certified preferred

Job Duties

Building sales and profits by promoting guest satisfaction
Escalating any concerns or recommendations to the General Manager
Identifying and responding to guests' needs
Completing cross-training and certification in multiple positions
Adhering to policy and procedures to maximize guest and employee satisfaction
Helping ensure the restaurant is a safe, clean and fun environment for employees and guests